Administrative Assistant

Sea Mar Community Health Centers•Tacoma, WA

8d•Onsite

About The Position

The Administrative Assistant 2 for the Managed Care Program will be housed in the Tacoma office and work under the supervision and direction of the Department Director. They will assist with daily Managed Care Department administrative tasks; including processing and tracking Volunteer activities and paperwork; assist with program mailings, small projects, meeting and training logistics; and assist the Department Director with research, preparation of reports, grants and marketing materials. As a mission-driven organization, the core values of, and the services offered at Sea Mar are based on the belief that everyone deserves to be respectfully treated in a way that preserves dignity and enhances self-worth. Sea Mar is an advocate for its clients and aims to achieve industry-leading, client-centered, culturally-aware services. Sea Mar employees serve as an extension of this mission and demonstrate their commitment to an excellent client experience by: Understanding and empathizing with client needs, Surpassing client expectations, Demonstrating a high level of integrity, Exhibiting compassion and commitment, Advocating for social justice, Taking pride in individual work as well as that of the team, Continually learning to stay current with industry standards, best practices and technology. As a Sea Mar employee, the individual in this position commits to adherence to these values to their utmost ability and endeavors to strengthen and embody this mission daily.

Requirements

Must be able to work with minimal supervision, use good judgment, maintain confidentiality, and prioritize work load.
Must be able to work independently and as a team member, prioritize workload, highly organized to meet deadlines.
Learn quickly the organizations requirements and take initiative to ensure those requirements are met and/or maintained.
Must be able to maintain confidentiality, have excellent verbal and written communication skills.
Must be self-motivated and detail orientated.
Must be able to work in a busy, shared office space with other program members.
Must demonstrate professionalism and appropriate boundaries in all interactions and be willing to network with outside community organizations.
Solid computer skills including proficiency in Microsoft applications including: Excel, Power Point, Access, Word, Publisher and the Internet.
Excellent customer service skills when communicating by phone or in direct interaction with visitors to the program offices.
Bi-lingual, fluent in writing and speaking English and Spanish.
Graduation from high school or equivalent, with coursework in English, and Mathematics.
Initial TB test at hire and an annual retest.
Pre-hire and annual employee health screening required.
Annual influenza vaccine required. Only exception is for employees with a medical or religious exemption approved by Administration. Employees with an approved medical or religious exemption must wear a mask at all time during the flu season.

Nice To Haves

Degree or Certificate in Administrative Assistance or Bachelor of Arts degree preferred.
Prior community or volunteer experience considered a plus.
Ability to effectively learn other programs as needed.
Experience with web-based applications and Excel is a plus.
Graphic design and or editing experience considered a plus.

Responsibilities

Compile, interpret and utilize information to create written materials for the Managed Care Department including newly assigned monthly mail, website updates, flyers, and recruitment materials.
Monitor inventory of office supplies including corporate forms, and prepare orders for submission.
Copy, collate and distribute important information to appropriate parties.
Coordinate logistics for CSR trainings, service projects, other special program activities and assist in preparation of all necessary materials.
Coordinate all aspects of Managed Care Department incoming and outgoing mailings, including materials are prepared for promotional mailing.
Assist with data entry and maintenance of information regarding Managed Care Calendar of planned events, and media contacts.
Recruit, organize and maintain Volunteers, timesheets and exiting paperwork on all volunteer members.
Provide program information to members and other visitors to the office when Program Coordinators are out of the office.
Assist Managed Care Program in updating and developing compliance with Disaster Preparation standards, procedures and communicating this information to staff.
Assist as an IT Point Person and all other duties as assigned.