Administrative Assistant

Docusign • San Francisco, CA

16h • $40 - $58 • Hybrid

About The Position

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
We are looking for a proactive, organized, and people-driven Administrative Assistant to support the Executive Office Operations Director (EOOD) and the broader Office of the CEO. In this role, you will be a vital extension of the leadership team, handling critical internal day-to-day administrative and operational responsibilities. We are seeking a proactive driver who can think on their feet, learn new processes rapidly, and deliver high-quality work with minimal supervision. You will use expert coordination, prioritization, and confidentiality to manage complex workloads, ensuring the executive office operates smoothly and efficiently.
This position is an individual contributor role reporting to the Executive Office Operations Director.

Requirements

• 2+ years of administrative assistant experience supporting VP-level executives or higher
• Bachelor’s degree or equivalent professional experience
• Experience with Google Workspace, Slack, Zoom, SAP Concur and incorporating use of AI into daily work
• Experience handling confidential senstive information

Nice To Haves

• Experience assisting multiple executives within a fast-paced SaaS company
• Possess the "people-driven" energy to pick up new tools and workflows quickly in a fast-paced environment
• Proactive problem-solver who doesn't wait for instructions to add value
• Razor-sharp attention to detail and the ability to context-switch between complex tasks without losing momentum
• Experience managing multiple priorities with differing working styles and personalities

Responsibilities

• Act as the primary right hand to the EOOD, managing high-volume administrative tasks including complex calendar auditing, expense reporting, and preparing meeting materials or presentations
• Support the EOOD in the execution of domestic and international travel including processing bookings, managing itinerary updates, and ensuring all travel-related documentation is finalized
• Provide tactical reinforcement for onsite, offsite, and virtual meetings
• Assist the EOOD with logistics, materials preparation, and tracking action items to ensure successful execution
• Take the lead on the "paperwork" of the office—processing new vendor requests and purchasing orders in alignment with company policy to free up the EOOD for higher-level operations
• Provide high-level support for calendaring and travel requests for CLO and serve as the interim main point of contact for Board-facing logistics during leave periods including logistical support for board meetings and events
• Lead end-to-end execution of Board meetings, including scheduling, high-end catering, attendee tracking, and member communications
• Oversee Board-related expense reimbursements and facilitate timely Director compensation payments
• Maintain the Board Master Calendar, contact lists, and attendance records and facilitate the onboarding process for new members
• Coordinate logistics for high-touch events, including Board dinners and annual meetings, managing all ground transportation and travel requirements

Benefits

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level