Administrative Assistant (Victory Learning Center at AmberLynne)

OLV Human Services • Lackawanna, NY

10d • Onsite

About The Position

Our Victory Learning Center Program is expanding, and new classrooms will be opening in 2026! Be a part of our growth—join our team and help us make a difference! We are seeking an Administrative Assistant to perform a wide range of administrative and office support activities for the department. Our Victory Learning Center Programs offers specialized educational services for students who are diagnosed with Autism or a Cognitive Disability paired with a mental health diagnosis. There are two separate sites conveniently located in Lackawanna, NY, with a third site opening in September 2026! Our schools service students ages 5-21, who are residentially placed or are referred through their local school district's Committee on Special Education.

Requirements

• Strong Computer skills
• Ability to multi-task
• Excellent Customer Service Skills
• Excellent organizational skills
• Knowledge of NYSED data bases, Data Warehouse/e-school, IEP Direct/Cleartrack
• Knowledge of CSE process
• Strong oral and written communication
• Excellent attention to detail and thoroughness in completing tasks is a must
• Job requires being reliable, responsible, and dependable, and fulfilling obligations
• Openness to both positive or negative change and variety in the workplace required.
• Ability to work well and personally connect with others in the workplace.
• Minimum 3 or more years of experience
• High School Diploma

Nice To Haves

• Associate's Degree preferred

Responsibilities

• Answer telephones in a professional manner, providing information to callers, taking messages or transferring calls to the appropriate individuals, set up appointments and greet students staff and visitors in a welcoming manner.
• Distribute mail.
• Enter data, manage paper or electronic filing systems, recording information, updating paperwork and maintaining systems.
• Maintain electronic calendar and school email.
• Make copies when needed.
• Prepare and mails letters as directed.
• Support Program, Director and Principal by ordering and dispensing office and program supplies, expense reimbursements and other duties that maybe assigned by supervisor.
• Obtains medical documentation, school records; transcripts, IEPs, behavior records, disciplines, etc. for all clients.
• Mail and file all CSE evaluation paperwork and annual review information for students as needed.
• Attend trainings when necessary to maintain and enhance skills.

Benefits

• Paid Holidays
• Additional Paid Time Off (PTO)
• Health, dental (free insurance options!) & vision insurance options
• Paid Employer sponsored life insurance
• Supplemental insurance programs for additional life insurance, short-term disability, accident & cancer insurance
• Up to $600 savings every year for completing biometric health screenings on a single health insurance plan & up to $1,200 if a spouse completes too!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED