Administrative Assistant-ElderONE (Full time, day shift)

Rochester Regional Health

4d•$19 - $24•Onsite

About The Position

The Administrative Assistant supports the ElderONE-Emerson department by gathering and disseminating accurate, in-depth information and reports. The role uses office software, communication, and customer-service skills to support unit success and functionality. It is scheduled for 40 hours per week, Monday through Friday, from 8:00 a.m. to 4:30 p.m., at 800 Emerson Street in Rochester, New York. ElderONE is a PACE program providing coordinated support intended to help patients remain safely in their homes. The Administrative Assistant works with patients, customers, external contacts, and the broader team. The position is described as sedentary and primarily office-based, with prolonged sitting and minimal physical effort.

Requirements

At least three years of experience in secretarial or administrative support; healthcare experience is preferred.
Experience with PCs and office programs, including database management, spreadsheets, word processing, and presentation software.
Excellent written and verbal communication and organization skills.

Nice To Haves

Bilingual ability.
Experience in a healthcare environment.

Responsibilities

Answer telephones and schedule appointments.
Arrange travel; process time cards, data, and work orders; manage budgets and expense reports.
Interact with and serve as a resource for patients, customers, and other external contacts.
May arrange or conduct tours, orientations, training sessions, or presentations.
May assist with budget preparation, patient billing, charging, and insurance claims.
Maintain electronic/computer databases and paper files, retrieve information, and may create financial, statistical, narrative, or other reports as requested.
Prepare a variety of correspondence.