Administrative Assistant (Utility Truck Rental & Repair)

Custom Truck One SourceAcheson, AB
Hybrid

About The Position

Custom Truck One Source (CTOS) is a leading North American provider of specialty trucks and equipment serving utility, telecom, rail, and infrastructure industries. With 30+ years of experience, 40+ locations, and a fleet of 10,000+ units, CTOS delivers sales, rental, and service solutions—supporting customers across the U.S. and Canada, including our growing Edmonton operations. We are seeking a detail-oriented and organized Administrative Assistant to join our team. The ideal candidate will possess excellent communication skills, be proficient in multitasking, and have a strong work ethic.

Requirements

  • Minimum of two years of related experience in administrative roles or equivalent training.
  • Highly organized and detail oriented.
  • Proficiency in operating office equipment and computer software MS Office applications.
  • Ability to prioritize tasks and meet deadlines consistently.
  • High school diploma or equivalent.

Nice To Haves

  • Two years of related experience and/or training; or equivalent combination of education and experience involving serving as an administrative assistant/receptionist, computer operator in an administrative environment, and customer-focused environment.

Responsibilities

  • Initiate contact with staff and address their needs.
  • Greet and direct visitors in a professional manner.
  • Plan and prepare for meetings, including coordinating schedules and logistics.
  • Respond promptly to management requests and manage time efficiently.
  • Identify and anticipate problems, providing effective resolutions.
  • Maintain excellent verbal and written communication with both internal and external stakeholders.
  • Work effectively in a fast-paced environment, managing multiple tasks and demands.
  • Interface well with customers and all departments, representing the company professionally.
  • Take and relay messages accurately.
  • Provide callers with the necessary information about the company.
  • Type memos, correspondence, reports, and other documents accurately.
  • Handle mail distribution and prioritize tasks accordingly.
  • Coordinate pick-up and delivery of express mail services.
  • Manage office supplies inventory and ordering process.
  • Perform clerical duties such as photocopying, faxing, filing, and collating.
  • Set up and maintain an organized file system.
  • Work efficiently with minimum supervision and demonstrate self-checking capabilities.
  • Show willingness and ability to learn new tasks and responsibilities.

Benefits

  • Competitive pay
  • Extended health (medical, dental, vision)
  • RRSP
  • Paid time off and holidays
  • Life and disability insurance
  • Employee assistance program
  • Ongoing training and career growth opportunities
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