Administrative Assistant

East Tennessee Behavioral Health•Knoxville, TN

About The Position

Plan, direct or coordinate one or more administrative or operational services of the facility. This role is responsible for establishing goals and objectives for administrative support staff, evaluating workflow, and reallocating resources to meet office needs and ensure a high level of customer service. The position involves overseeing administrative and clerical procedures, providing administrative supervision and feedback to clerical and receptionist staff, and managing staff including hiring, development, training, and performance management. The role also ensures compliance with accrediting and regulatory requirements, prepares operational reports, monitors systems for effectiveness, and supervises the operations of the facility's administrative support staff.

Requirements

Associates degree required.
Three or more years’ administrative experience required.
One or more years’ supervisory experience required.

Nice To Haves

Bachelor’s degree preferred.
Previous experience in vendor management, facilities or operations support role preferred.

Responsibilities

Establish goals and objectives of the administrative support staff of the facility.
Evaluate workflow and reallocate resources and/or redesign processes to meet office needs and high-level of customer service.
Responsible for administrative and clerical procedures and processes.
Provide administrative supervision, guidance and feedback to clerical and/or receptionist staff to facilitate smooth operations of the facility while maintaining appropriate coverage, scheduling and training.
Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
Ensure compliance with accrediting and regulatory requirements.
Prepare operational reports showing progress or status.
Monitor facilities and/or operational systems for effectiveness.
Supervise operations of the facility administrative support staff, ensuring compliance with policies and procedures.
Perform other functions and tasks as assigned.