Administrative Assistant

Pellitteri Waste Systems Inc•Fitchburg, WI

19d•Onsite

About The Position

Pellitteri Waste Systems, Inc. is seeking an experienced, positive, and enthusiastic Administrative Assistant to join their growing family-owned business. The company has been locally owned and operated for over 70 years and was recognized with the 2025 Family Business of the Year Award. This role offers flexible hours and is available as either full-time or part-time. The ideal candidate will possess excellent customer service and administrative skills.

Requirements

Ability to think critically and problem-solve with creative solutions
Experience using various computer programs e.g. word processing, spreadsheets, calendars, etc.
Previous experience with administrative assistance in any industry
Familiarity with or the ability to learn our service area of South Central Wisconsin
Ability to prioritize, multitask, be detail-oriented and efficient
Positive and professional demeanor
Excellent written and verbal communication skills

Responsibilities

Provide a high level of internal support for informational requests, troubleshooting service issues and coordinate efforts with Dispatch, Operations, and Sales
Assist the Customer Service and Sales Departments with reporting and verifying complaint data for commercial and residential customers
Prepare service request changes for transactional add-on sales to existing customers
Participate in planning and improvement of departmental processes relating to administrative duties
Occasionally handle customer inquiries regarding recycling and waste hauling or processing services
Develop and maintain a knowledge base of evolving services
Other relevant duties as assigned