Administrative Assistant / Santee-Wateree MHC (Sumter)

State of South Carolina • Sumter County, SC

11d • Onsite

About The Position

The Administrative Assistant works under limited supervision at the SC Department of Behavioral Health and Developmental Disabilities, Office of Mental Health, Santee-Wateree Mental Health Center in Sumter, South Carolina. The position organizes and maintains the Credentialing Department's processes and functions, supports the Center’s Quality Assurance (QA) process, and assists staff with administrative use of forms and medical records. It coordinates with Human Resources, practitioners, and program leaders to obtain and maintain information for clinical staff credentialing. The role also reviews provider applications and supporting documents, updates credentialing records, conducts file audits, and helps prepare QA policies, procedures, reports, surveys, and data collection. The position provides training and support related to credentialing, QA, EHR, and E-scribe processes.

Requirements

• High school diploma and work experience directly related to the area of employment; a bachelor’s degree may substitute for the related work experience.
• Ability to operate a non-adaptive vehicle.
• Ability to lift 50 pounds.

Nice To Haves

• One year of responsible clerical or administrative experience, or high school graduation and five years of responsible clerical or administrative experience.
• Bilingual ability in English and Spanish or another language.
• Strong knowledge of Excel.

Responsibilities

• Organize and maintain all aspects of the credentialing process and Credentialing Department functions.
• Compile data and prepare credentialing materials for staff; provide HIPAA responses and training as needed.
• Assist with planning, coordinating, and performing administrative activities for the Center’s QA process.
• Coordinate with Human Resources, practitioners, and program leaders to obtain information for credentialing, recredentialing, status changes, terminations, and expiring credentials for licensed and other clinical staff.
• Review and analyze provider applications and supporting documents for new and existing providers.
• Identify and resolve discrepancies in provider documents to ensure credentialing compliance.
• Enter and maintain provider information in the credentialing database, related spreadsheets, and credentialing files.
• Conduct internal audits of credentialing files and resolve noncompliance by obtaining missing elements and correcting erroneous documents.
• Assist with QA administrative functions, including preparing Center policies and procedures, reports, surveys, and data collection.
• Provide initial and follow-up assistance and training, including QA, EHR, and E-scribe, for employees regarding administrative use of forms and medical records.

Benefits

• Health, dental, vision, long-term disability, and life insurance for employees, spouses, and children.
• 15 days of annual vacation leave per year.
• 15 days of sick leave per year.
• 13 paid holidays.
• Paid parental leave.
• S.C. Deferred Compensation Program.
• Retirement benefit choices through the State Retirement Plan (SCRS) or State Optional Retirement Program (State ORP); enrollment in one plan is required for FTE employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED