SRHS - Administrative Assistant

Health Imperatives•New Bedford, MA

12d•Onsite

About The Position

Under the direct supervision of the Director of Sexual and Reproductive Health Services, the Administrative Assistant plays a vital role in supporting clinic operations by providing front-office, administrative, and care coordination support.

Requirements

High School Diploma or GED
strong communication and organizational skills
proficiency in Microsoft Office
Demonstrated work in a collaborative, team environment
flexibility and able to work successfully in a fast-paced, results-oriented environment
must have a valid driver’s license, registration.

Nice To Haves

Experience in medical settings
Familiarity with EHR systems
Bilingual and/or bicultural a plus.

Responsibilities

Order medications, vaccines, contraceptive products, medical supplies, and office supplies
Reconcile medication packing slips and invoices weekly
Communicate with pharmacies and vendors regarding orders
Maintain documentation related to medication ordering and storage
Submit and track prior authorizations for medications, procedures, and services
Verify insurance eligibility and benefits
Communicate with insurers, pharmacies, and internal staff regarding status
Support patients in understanding insurance-related next steps
Process incoming and outgoing medical record requests in compliance with HIPAA
Request, scan, and upload outside medical records into the EHR
Provide coverage for medical receptionists on an as needed basis
Create claims in the absence of a practice manager
Maintain accurate and confidential documentation including contract data entry
Complete other administrative tasks including scanning, filing, faxing, printing, etc.
Other duties as assigned