Administrative Assistant - Ochsner Baptist - Medsurg

Ochsner Clinic Foundation•New Orleans, LA

10h

About The Position

The Administrative Assistant performs clerical and administrative work for a department and/or specific managers or directors. Duties include typing, filing, photocopying, composing correspondence, maintaining calendars, arranging travel and meetings, submitting expense reports, creating documents, coordinating projects, taking meeting minutes, managing customer relations, and ordering supplies. The role serves as a departmental point of contact by answering calls, relaying messages, and escalating issues to the appropriate person or group. It also manages projects and events, tracks physician vacation and meeting requests, processes physician reimbursements, and maintains the detailed service assignment schedule for staff physicians. The role requires effective working relationships with internal and external contacts, including vendors, coworkers, other departments, senior management, and physicians. The employee must remain knowledgeable about applicable laws, accreditation standards, and regulatory requirements, and comply with the employer’s Compliance & Privacy Program and Standards of Conduct. The position is based in a healthcare setting; routine work does not involve exposure to blood, body fluid, or tissue, but potential exposure to communicable diseases, hazardous medications, or hazardous waste may occur. The physical demands are classified as Medium Work.

Requirements

High school diploma or equivalent.
Five years of relevant work experience.
Knowledge of business management principles, including operations, finance, audit, personnel, and resource management.
Proficiency with computers, software, and web-based applications.
Effective verbal and written communication skills, including the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
Strong organizational and time-management skills.
Ability to travel throughout and between facilities.
Ability to meet the physical demands of Medium Work, including exerting 20 to 50 pounds of force occasionally, 10 to 25 pounds frequently, and up to 10 pounds constantly to move objects.
Ability to work in a healthcare setting where potential occupational exposure to communicable diseases, hazardous medications, or hazardous waste may occur.

Nice To Haves

Related transaction processing experience in a healthcare setting.

Responsibilities

Provide general administrative support for the department and/or specific managers or directors.
Answer departmental calls, relay messages, and escalate issues to the appropriate person or group.
Perform clerical tasks including typing, filing, sorting, photocopying, composing correspondence, maintaining calendars, creating documents, and ordering supplies.
Schedule and coordinate meetings and travel; handle meeting arrangements and type meeting minutes.
Submit expense reports and process physician reimbursements.
Manage special projects and organize events such as lunches.
Track physician vacation and meeting requests.
Develop and manage the department’s detailed service assignment schedule for staff physicians.
Establish and maintain cooperative working relationships with external company and vendor representatives, coworkers, personnel from other departments, senior management, and physicians.
Remain knowledgeable about applicable laws, accreditation standards, and regulatory requirements, and ensure compliance.
Report known or suspected unethical or questionable conduct and patient/employee safety, privacy, or other compliance-related concerns.
Perform other related duties as required.