Adminsitrative Assistant

Five Star Cooperative•Rockwell, IA

About The Position

The Administrative Assistant provides administrative support to staff and customers at reporting location and all other Five Star Cooperative locations. Duties include but are not limited to providing excellent customer service to members and customers, handling a variety of clerical and transactional duties, and ensuring efficient office operations. The incumbent maintains detailed recordkeeping including work orders, payments, contracts, billing, inventory and other required reporting. This position will also be responsible for weighing trucks, as well as sampling and accurately grading all incoming and outgoing grain to assure accurate pricing of grain to customers. This position is responsible for the promotion and sales of goods and services across all departments. Incumbent maintains a safe and clean environment. The incumbent will be expected to assist other locations and departments assigned by management. Will communicate availability regularly and assist with projects as needed.

Requirements

High School Diploma required; Post High school training at the college or vocational level
Strong written, verbal, and interpersonal communication skills necessary
Computer skills required – Proficient in Microsoft Word and Excel
Good customer service skills and approach necessary
Valid driver’s license
Certification to Grade Grain or ability to obtain
Speaking, Writing, Reading Comprehension, Listening, Monitoring, Judgement and Decision Making, Time Management

Nice To Haves

Ag background a plus

Responsibilities

Weigh, sample, and grade all incoming and outgoing grain according to specifications provided
Supports seasonal harvest activities with extended-hour administrative tasks as required
Takes fuel orders and assists with delivery scheduling accordingly
Processes service tickets, delivery documentation, and billing for energy customers
Maintains accurate customer records, tank information, and service history
Supports routing, customer inquiries, and seasonal energy programs
Maintains an accurate inventory of all parts and products at the location
Assists with billing, contracts, recordkeeping and filing for various departments
Will cross train and serve as a backup for all administrative duties within the location
Will serve as a point person for customers of all departments
Strong organizational, problem solving, and analytical skills; able to manage priorities and workflow
Enforce and uphold the cooperative’s credit policy
Greets customers, vendors, members, and employees professionally
Checks with other departments to see if help is needed before going home
Perform other duties as assigned by management - employees duties may change according to the changing needs of the company