Administrative Assistant

Oak Steakhouse Savannah•Savannah, TN

About The Position

The Administrative Assistant provides administrative support to a hotel or restaurant location, helping ensure its daily operations run smoothly. The role includes preparing paperwork, forms, reports, and schedules; anticipating operational needs and supplies; answering and directing calls; responding to guest inquiries within 24 hours; and organizing meetings and appointments. The assistant also organizes invoices to help the kitchen track its budget, supports menu accuracy and general housekeeping, maintains price and menu information in the POS system, and collects and processes new-hire information.

Requirements

  • At least 1 year of experience in hotels, restaurants, events, or hospitality.
  • Knowledge of office management systems and procedures.
  • Proficiency in MS Office.
  • Ability to communicate effectively with managers, employees, and guests.
  • Flexible schedule to work days, nights, weekends, and holidays.
  • Moderate standing and walking, with occasional stooping, kneeling, pushing, pulling, or lifting.

Responsibilities

  • Provide administrative support to the location, including preparing forms, reports, and schedules and anticipating day-to-day operational needs and supplies.
  • Answer and direct phone calls and respond to guest inquiries within 24 hours.
  • Organize and schedule meetings and appointments.
  • Input and organize invoices daily to keep the kitchen informed of its budget.
  • Assist servers, hosts, and expos with menu updates to ensure accuracy, along with general housekeeping.
  • Maintain POS system accuracy by updating price changes and menus.
  • Collect new-hire information, communicate changes to the Indigo Road Home Office, and add new hires to the POS system.

Benefits

  • Competitive base pay.
  • Health benefits and PTO benefits after 90 days for full-time employees.
  • Comprehensive medical, dental, vision, and other health insurance coverage.
  • 401(k) plan with a 50% match on the first 6% invested, along with Roth options.
  • Zero-interest housing loan program.
  • Employee discounts at 15 restaurant concepts and the growing boutique hotels division.
  • Four weeks of PTO for maternity/paternity leave.
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