Administrative Assistant

Michael & Son ServicesCastle Hayne, NC
$19 - $23Onsite

About The Position

Michael and Son Services, Inc., founded in 1976 and based out of Alexandria, VA, is a premier provider of Electrical, Plumbing, HVAC, and Restoration services in Maryland, Virginia, and the Carolinas. They are looking for an Administrative Assistant to help run their Wilmington office. The company values diversity, high-quality service, and community involvement.

Requirements

  • Superior professional interpersonal relationship skills
  • Strong customer service skills
  • Excellent problem solving and decision making skills
  • The ability to handle multiple tasks simultaneously and maintain composure under pressure while meeting deadlines
  • A team player with a "can do" attitude

Nice To Haves

  • Previous experience working as an administrative assistant in construction or the skilled trades a plus

Responsibilities

  • Answering and directing phone calls
  • Routing and dispatching service calls to our technicians in the field
  • Providing support to field technicians to ensure they have the necessary information and resources to effectively complete their duties
  • Writing, editing, and proofreading correspondence and documents
  • Interacting with customers to confirm service appointments, provide updates, and address any concerns
  • Supporting the manager with data compilation reporting, Excel spreadsheets, and statistical information

Benefits

  • Competitive pay rate of $19-$23/hr, depending on experience
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible Spending Account (FSA)
  • Short term/Long term disability insurance
  • Life insurance
  • Matching 401(k) Retirement Savings Plan
  • Referral bonus program (Earn up to $2,000)
  • Employee discounts
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