Administrative Assistant

BLM Group World Wide•Novi, MI

29d•Onsite

About The Position

BE PART OF A MANUFACTURER LIKE NO OTHER. When you work with the world's most innovative companies, you know you're making a difference. Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next fabrication breakthroughs. And the visionaries whose new technologies could transform the way people live and work. They come to BLM GROUP USA for our expertise, deep network and nearly sixty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising BLMers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business. Join us at BLM GROUP USA and be part of bringing our clients' world-changing ideas to life. At BLM, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities BLM GROUP serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. We offer a competitive benefits package which includes medical, dental, vision, 401k with company match, life/disability and many others!

Requirements

High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business Administration, Management, or a related field preferred
1 - 3 years of administrative, coordinating, or support experience in a professional environment required
Previous experience with Customer Relationship Management (CRM) and/or Enterprise Resource Planning (ERP) software (SAP and/or C4C preferred) required
Experience managing and booking travel arrangements preferred
Experience developing platforms for internal processes preferred
Ability to commute daily to BLM GROUP USA’s facility in Novi, MI, as this is not a remote/hybrid position
A clear driving record containing no more than two (2) minor moving violations in three (3) years and no major violations in the last seven (7) years
Proficient with Microsoft Office (Word, Excel, Outlook)
Self-motivated with the ability to take initiative and work with minimal supervision
Ability to prioritize and multi-task, while maintaining a strong attention to detail
Strong analytical skills to assess workflow inefficiencies and propose effective solutions
Strong verbal and written communication skills
Ability to troubleshoot issues
Effective time management skills
Ability to collaborate across teams, support team-building initiatives, and work well under supervision

Nice To Haves

Fluency in Italian and/or Spanish is a plus but not necessary

Responsibilities

Analyze current department workflow, identify areas of process improvement and make appropriate recommendations for redesign, such as Application service reports and expense tracking matrix, Application scheduling, Application time sheet recording, project costing, and team building initiatives
Provide post implementation support and training to individuals impacted by new processes
Review field service reports and timesheets for accuracy, track receipt, and follow up on missing/incomplete paperwork
Assign and follow up on Applications Tickets in CRM (SAP C4C) as needed
Prepare end of year bender project report including time to complete, average tool set purchase, etc.
Prepare and maintain project documentation
Assist in the creation/management of materials in SAP regarding the Application and Tooling processes, and any other SAP processes as needed
Assist the Applications Department Project Management-, Applications-, Training-, and the Installation-teams with administrative tasks as needed
Manage and maintain department Nonconformance system
Work with the Travel Specialist, or individually, to assist and book travel as needed
Track and gather department performance metrics and prepare presentations
Prepare quotations as necessary
Ability to travel up to 15%, as required by management
Other duties as assigned by management