Administrative Assistant

Progressive Community Health Centers, Inc.•Milwaukee, WI

11d•Onsite

About The Position

Progressive Community Health Centers is seeking an Administrative Assistant for its Lisbon Avenue Health Center location. This role provides essential administrative and office support to ensure the efficient operation of the department and the organization. The ideal candidate will have a passion for community health and the skills to support a dynamic health organization. Progressive Community Health Centers is a non-profit organization founded in 1999, operating four clinics in Milwaukee, Wisconsin, and serving approximately 16,000 low-income patients annually with a wide range of medical, dental, and behavioral health services. The organization is committed to providing culturally competent care and never turns patients away based on their ability to pay.

Requirements

Minimum of three (3) years of administrative experience.
Mandatory vaccination for all employees, employed providers, and volunteers. Proof of vaccination must be submitted prior to orientation.

Nice To Haves

Associate's degree or higher in Business Administration or a related field preferred.
Equivalent combinations of education and experience will be considered.
Experience supporting multiple leaders or complex projects strongly preferred.

Responsibilities

Manage priorities, coordinate projects, and ensure timely and accurate completion of administrative tasks.
Communicate clearly and professionally in both written and verbal formats, tailoring messaging appropriately for different audiences.
Maintain strict confidentiality and handle sensitive information with discretion and sound judgment.
Provide prompt, professional support to internal and external stakeholders; manage challenging situations with tact and professionalism.
Demonstrate strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Build positive working relationships and contribute to team goals through collaboration and constructive feedback.
Exhibit reliability, integrity, sound judgment, and accountability in all responsibilities.
Identify opportunities to streamline processes and improve operational efficiency.
Support departmental and organizational initiatives through administrative coordination and project assistance.
Open, sort, and distribute incoming correspondence and mail.
Maintain office supply inventory, including stocking and ordering supplies as needed.
Coordinate maintenance of office equipment such as mail machines, laminators, coffee machines, and other office equipment.
Perform other job-related duties as assigned.
Respond promptly, professionally, and courteously to patients, partners, and team members.
Anticipate needs and provide proactive administrative support to leaders and teams.
Support projects and operational activities to ensure timely and accurate completion of responsibilities.
Maintain a service-oriented approach in all interactions and communications.
Communicate clearly and professionally in both verbal and written formats; adapt messaging to audience and context.
Build positive working relationships across teams and contribute to shared goals.
Welcome and provide constructive feedback to support collaboration and growth.
Demonstrate initiative by identifying process improvements and supporting operational efficiency.
Manage challenging or high-pressure situations with tact, composure, and emotional intelligence.
Demonstrate respect, empathy, and cultural humility in all interactions.
Contribute to a positive workplace culture grounded in trust and mutual respect.
Demonstrate strong organizational skills, accuracy, and attention to detail in all work.
Effectively prioritize responsibilities and follow through on commitments.
Exhibit reliability, integrity, and sound judgment in decision-making.
Understand the operational and financial impact of administrative actions and decisions.
Seek opportunities to improve efficiency, accuracy, and overall performance.