Administrative Assistant

University of Wisconsin Stout•Platteville, WI
•Onsite

About The Position

The University of Wisconsin-Platteville is seeking an Administrative Assistant to join the Student Success Center department. This position provides administrative support for Multicultural Student Center and International Programs (Education Abroad), with approximately 50% of the position dedicated to supporting each area. Serving as the primary point of contact for the office, the Administrative Assistant provides exceptional customer service and makes appropriate referrals in response to inquiries. This position responds to walk-ins, telephone, and written inquiries from students, staff, parents, other members of the university community. Additionally, this position manages departmental communications, including email correspondence, office newsletters, and maintaining the department's website. This is a full-time, benefit and paid-leave eligible position with a wage of $19.00 per hour.

Requirements

  • High School Diploma/GED.
  • Minimum of one year experience working as an office assistant.
  • Strong written and verbal communication skills, along with excellent customer service abilities.
  • Proficiency in Microsoft Office Suite and general technology skills.
  • Demonstrated experience and commitment to working with diverse populations.
  • Strong attention to detail and ability to manage multiple tasks, work independently, and collaborate effectively in a team environment.

Responsibilities

  • Send, receive, copy, and distribute communications to the appropriate entities according to established policies and procedures under general supervision.
  • Collect, analyze, and prepare various communication materials from established sources utilizing technology mediums.
  • Schedule appointments for staff and maintain staff office hours.
  • Maintain department spaces including computer labs, lounges, and the Multifaith Space; order supplies as necessary for the various departments.
  • Schedule logistics and secure resources for meetings, conferences, travel, and work unit operations.
  • Assist with departmental deposits and transfers, monitor accounts, and assist with purchasing, budgeting, and record-keeping processes as necessary while observing UW policies and procedures for spending departmental monies and maintaining records.
  • Support staff with campus-wide events by creating brochures, notices, and other materials.
  • Handle event logistics such as reservations, speaker arrangements, refreshments, and accommodations, as well as producing invitations, nametags, and certificates.
  • Work with student employees by assisting with completion of required documents, providing guidance on timekeeping processes, and assisting staff in understanding the compliance and regulations aspects of student employees.
  • Maintain established methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures.
  • Provide administrative coordination and support for Education Abroad programming, including short-term faculty-led (STFL) experiences; serve as a resource for students exploring education abroad opportunities, including classroom visits and representing study abroad at service fairs; and assist returning students with study abroad transfer credit processing and posting.

Benefits

  • benefit and paid-leave eligible
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