About The Position

The role of Administrative Staff is to provide administrative, secretarial, clerical and accounting support to maintain an efficient office environment.

Requirements

  • Proven administrative or assistant experience
  • Excellent time management skills and ability to prioritize work
  • Attention to detail and problem-solving skills
  • Competent computer skills including MS Office, Excel, or equivalents
  • Internet skills including use of e-mails, group messaging and data collection
  • Proficient business-level English and Japanese (speaking and writing) skills required
  • Reliable
  • Team player

Responsibilities

  • Answer phones and transfer to the appropriate staff member
  • Take and distribute accurate messages
  • Greet public and clients and direct them to the correct staff member
  • Coordinate messenger and courier service
  • Receive, sort and distribute incoming mail
  • Monitor incoming emails and answer or forward as required
  • Prepare outgoing mail for distribution, including FedEx packages requested by the management
  • Fax, scan and copy documents
  • Maintain office filing and storage systems
  • Update and maintain databases such as mailing lists, contact lists and client information
  • Retrieve information when requested
  • Update and maintain internal staff contact lists
  • Type documents, reports and correspondence
  • Coordinate and organize appointments and meetings
  • Assist with event planning and implementation
  • Monitor, maintain and order office supplies, as well as break-room products
  • Perform work related errands as requested such as going to the post office and bank
  • Keep office area clean and tidy
  • Set up cubicle/room/counter for new hires, and clean up after separation
  • Schedule pick-up requests with shredding company
  • Accounts payable duties, including issuing checks, scanning and uploading invoices and payments to EFE
  • Issue invoices and mail to clients or forward PDF copy to engagement staff for e-mail
  • Print out, assemble and bind financial statements
  • Assemble individual tax returns and send out to clients

Benefits

  • 401k retirement plan
  • Paid sick
  • Paid volunteer time off / Matching Donations
  • Referral bonus program
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