Administrative Assistant

May Institute•Randolph, MA

11d•Onsite

About The Position

May Institute’s team is looking for an Administrative Assistant who will be a critical partner in ensuring our team’s continued success in our ABA Center in Randolph, MA. We're looking for a talented administrator to collaborate with internal and external partners, juggle competing tasks, and add a dash of creativity to their daily work. If you thrive in a fast-paced environment, love solving puzzles, and high-five yourself when you complete a task, then you're exactly who we're looking for! This is also an excellent opportunity to learn about our team and organization while pursuing your supported career growth.

Requirements

2+ years of experience working in an administrative capacity
Associates or Bachelor’s degree preferred, or equivalent work experience
Digital native proficiency
Moderate to advanced skills in Microsoft Excel, Teams, and Word
Proven excellent verbal and written communication skills
Impeccable time management while managing competing priorities
Relentless attention to detail

Nice To Haves

Experience with Canva, Adobe Suite, Constant Contact, content management systems, and social media management is a huge plus

Responsibilities

Maintain and organize data to ensure accurate reporting and tracking
Answers phone, forwards calls, and takes messages as needed
Greets visitors and directs them as appropriate
Prepare outgoing mailings, including certified mail and overnight packages
Make photocopies and transmit faxes as requested
Ensures that all office equipment is in working condition
Track, order, and distribute office supplies and beverage supplies
Maintain a clean, organized, and sanitary clinical environment through the completion of daily, weekly, and monthly facility maintenance and cleaning tasks.
Ensure a safe and secure program environment by conducting monthly safety inspections, coordinating emergency preparedness activities, and overseeing required emergency drills.
Manage daily staff and client scheduling to support efficient center operations, maintain appropriate coverage, and address staffing needs in real time.
Provide direct clinical support and session coverage as needed to ensure continuity of services and minimize disruptions to client programming.
Coordinate transportation services with external vendors, families, and staff to support timely and reliable client arrivals, departures, and schedule changes.