Administrative Assistant – Design Finishes Team

Falk Built LtdCalgary, AB
Onsite

About The Position

Falkbuilt Ltd. is seeking a highly organized and detail-oriented Administrative Assistant to join their Design Finishes Team at HQ. This is a 1-year contract position with the potential for full-time permanent employment. The role involves supporting the branch network by coordinating finish samples, managing a sample library, and communicating with various stakeholders. The ideal candidate is adept at managing multiple priorities in a fast-paced environment and possesses a strong service-oriented approach. Dogs are welcome in the workplace.

Requirements

  • Highly organized, detail-oriented, and able to manage multiple priorities
  • A strong communicator with a customer-service mindset
  • A critical thinker and practical problem solver
  • Collaborative, while also able to work independently with minimal direction
  • Proactive, dependable, and comfortable taking initiative
  • Adaptable and comfortable working in a fast-paced, changing environment

Nice To Haves

  • Experience with Microsoft Office, particularly Excel, Outlook, Teams, and SharePoint
  • Experience with Adobe Creative Suite, particularly InDesign
  • Experience with inventory management, online catalogues, or database systems
  • Experience with shipping and courier platforms

Responsibilities

  • Respond to requests from Falkbuilt branches regarding finish and material samples, availability, and product information
  • Coordinate sample requests from start to finish, including gathering, assembling, labelling, packaging, and shipping
  • Maintain and organize a large physical and digital library of hundreds of finish options and thousands of samples
  • Inspect samples for quality, accuracy, and condition
  • Monitor inventory levels and coordinate replenishment with vendors
  • Maintain accurate product information and an online catalogue of finish options
  • Visually compare and coordinate colours across different material types, including DuraFalk and Falkskin finishes
  • Communicate with branches, vendors, and internal team members by email and phone
  • Coordinate with multiple team members to ensure requests are completed accurately and on time
  • Troubleshoot issues, identify solutions, and follow through to completion
  • Assist with client presentations, sample boards, and other presentation materials
  • Provide general administrative support to the Design Finishes Team
  • Perform other duties as assigned

Benefits

  • Potential to transition into a full-time permanent role
  • Opportunity to gain experience within the construction and design industry
  • Dogs are welcome in the workplace
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