Customer Service Assistant - Automotive Finishes

Sherwin-Williams•Mississauga, ON

1d•Onsite

About The Position

The Customer Service Assistant works with the Assistant Branch Manager and Branch Manager to organize, plan, and implement strategies in a Sherwin-Williams Automotive Branch. This includes, but is not limited to, supporting all aspects of branch operations, including customer service, sales, merchandising, inventory, and store safety. The Customer Service Assistant will work closely with our customers to determine their needs, answer their questions about Sherwin-Williams Automotive products, and recommend the right solutions. The Customer Service Assistant is also expected to promptly resolve any customer concerns, ensure maximum client satisfaction, stay up-to-date with product features, and maintain the high quality and visual standards of the products and branch. The Customer Service Assistant is tasked with achieving excellent customer service while consistently meeting the branch’s sales goals.

Requirements

Must be able to work at Automotive Finishes #9002 located at 180 Brunel Road, Mississauga, ON L4Z 1T5.
Must be able to work a temporary fixed-term assignment beginning September 2026 and ending September 2027.

Responsibilities

Supporting all aspects of branch operations, including customer service, sales, merchandising, inventory, and store safety.
Working closely with customers to determine their needs, answer their questions about Sherwin-Williams Automotive products, and recommend the right solutions.
Promptly resolving any customer concerns.
Ensuring maximum client satisfaction.
Staying up-to-date with product features.
Maintaining the high quality and visual standards of the products and branch.
Achieving excellent customer service while consistently meeting the branch’s sales goals.