Administrative Assistant

USTA National Tennis CenterQueens, NY
Onsite

About The Position

The USTA (United States Tennis Association) is seeking an Administrative Assistant to provide administrative support to the USTA National Tennis Center’s Administration offices. This role involves managing multiple projects, greeting guests at the front desk, and supporting various departments including Office Manager/EA, COO, and Event Services. The position is responsible for tasks such as submitting invoices, ordering uniforms and coordinating meals, managing US Open uniforms, maintaining staff PTO, ordering office supplies, coordinating equipment maintenance, planning staff events, assisting with US Open seasonal recruitment, managing the US Open Rewards and Recognition program, and creating US Open daily Brief Sheets. Other duties may be assigned by the Office Manager.

Requirements

  • Bachelor's Degree preferred
  • 1-2 years of administrative experience preferred
  • Exceptional organizational, communication, and problem-solving skills; detail-oriented and reliable for confidential matters
  • Detail-oriented with demonstrated ability to multi-task and solve problems
  • Reliable and trustworthy – able to handle confidential matters
  • Proficiency in Google Suite

Responsibilities

  • Provide administrative support to the USTA National Tennis Center’s Administration offices.
  • Handle multiple projects throughout the year.
  • Greet and assist guests in a friendly & professional manner at the front desk reception area.
  • Provide administrative support to the Office Manager/EA and back up support to COO when the Office Manager/EA is out of the office.
  • Provide administrative support to the Event Services department including but not limited to submitting invoices, ordering staff uniforms for non-US Open events and coordinating meals for seasonal staff for non-US Open events.
  • Coordinate the full lifecycle of US Open Uniforms; including ordering, tracking, and delivery and distribution through the completion of the event.
  • Maintain the full-time staff PTO dashboard and provide periodic balance updates to Directors.
  • Order, distribute, and keep inventory for all office supplies, snacks, and coffee for year-round staff and US Open seasonal staff (Seasonal Administration & Event Services).
  • Coordinate office equipment maintenance and service agreements. Ensure all equipment is functional and all supplies are on hand at all times.
  • Work with Office Manager and NTC Culture Committee to plan and execute year-round staff events, including team building and social gatherings.
  • Assist with US Open seasonal recruitment efforts with administrative responsibilities, including but not limited to hiring plans, training calendar, etc.
  • Coordinate the US Open Rewards and Recognition program for all US Open seasonal staff and provide recommendations for improvements.
  • Create and distribute US Open daily Brief Sheets.
  • Perform other duties as assigned by Office Manager, NTC.

Benefits

  • Medical, dental, vision
  • Access to doctors virtually
  • Flexible spending account to manage health and dependent care expenses
  • Life and disability insurance
  • Generous paid time off policy - including vacation, sick, personal, and paid holidays
  • Parental leave
  • Paid winter recess
  • 401(k) with employer matching (up to 6.5%)
  • Promotional and growth opportunities
  • Learning and Development programs
  • Up to $7,000 for tuition reimbursement
  • Mental health and meditation benefits
  • Personalized health management program
  • Pet insurance
  • Commuter benefits
  • Identity theft protection
  • Discounts with network of partners
  • Fun events
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