Administrative Assistant

BELFOR Franchise Group•Knoxville, TN

19h

About The Position

This position is responsible for administrative functions in a field office environment. The Administrative Assistant handles incoming mail and phone calls, directing them to the appropriate responsible party. The role also supports Accounts Payable, Accounts Receivable, job cost review, and payroll review as required. The position maintains organized office and customer records, creates new jobs in JD Edwards, maintains vendor information using JD Edwards and BCS, and helps ensure compliance with vendor requirements. The employee attends BELFOR-sponsored operations and safety training courses as required.

Requirements

Comprehensive understanding of customer service principles and practices.
Ability to work under time constraints and meet specific timelines.
Attention to detail and a keen sense of safeguarding other people's property and information.

Responsibilities

Maintain an organized workspace and ensure incoming and outgoing communication represents BELFOR practices, processes, and standards.
Create new jobs in JD Edwards as required and in a timely manner.
Organize and maintain up-to-date job files for Estimator/General Manager review.
Use JD Edwards and BCS to maintain the vendor list.
Ensure compliance with vendor requirements.
Reconcile Accounts Payable statements monthly.
Maintain customer files in digital databases and physical filing systems.
Attend BELFOR-sponsored operations and safety training courses as required.
Manage front desk functions, including phone calls, visitors, and mail distribution.
Sort, match, and scan Accounts Payable invoices and check requests.
Receive customer payments and deposit funds to the appropriate accounts.
Support job cost review and payroll review as required.