Administrative Assistant

Cooper Clinic A Prof AssnDallas, TX
Onsite

About The Position

Seeking an Administrative Assistant who will assist with providing customers an excellent experience in accordance with the company's vision, values and strategic objectives. The ideal candidate should possess strong communication and customer service skills. About Cooper Aerobics Cooper Aerobics has been helping improve the quality and quantity of millions of lives through prevention since 1970. We inspire individuals to make good health a habit to live longer, healthier and more productive lives through our products and services. Cooper Clinic’s comprehensive physical exam gives patients an in-depth picture of their health and an action plan to improve it. Cooper Fitness Center is the fitness center of choice for members that belong to a healthy-living community, not just a gym. Cooper Spa helps bring life back in balance through relaxation and renewal services. Cooper Hotel & Conference Center provides guests easy access to all that Cooper Aerobics has to offer. Cooper Complete is a pure, potent vitamin and supplement line scientifically proven to improve well-being. Cooper Wellness Strategies takes the Cooper philosophies for individuals and transforms them to improve the physical and fiscal health of a company and its workforce. Get Cooperized™

Requirements

  • Exceptional interpersonal and customer service skills
  • One to four years of relevant experience in a medical office, physician practice, hospital and/or acute care setting is preferred.
  • Excellent verbal and written communication
  • Strong organizational, time management and attention to detail skills.
  • Possess problem-solving skills, be self-motivated, and strive for professionalism.
  • Ability to complete tasks with competing deadlines with high accuracy and efficiency
  • Good computer skills and proficiency with Microsoft Office Suite; type a minimum of 50 wpm
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • High school diploma or general education degree (GED); Bachelor's or Associate's Degree or certificate from a university or technical school preferred.

Responsibilities

  • Greet all patients in a prompt, pleasant, and helpful manner while ensuring they receive the highest levels of customer service.
  • Answer patient calls to provide patient care requests or schedule appointments.
  • Escort patients to proper examinations or procedure areas as needed.
  • Organize and maintain patient communication and preparation for exam day through email and phone calls.
  • Send marketing materials to prospective patients.
  • Assist in transmitting referrals to physician offices or patients.
  • Help with filling prescription refill orders and communicating directives to patients.
  • Maintain a working knowledge of all services that are offered within the clinic as well as other services around campus.
  • Provide and promote a high level of customer service to internal as well as external clientele.

Benefits

  • A culture focused on improving the quality and quantity of peoples lives
  • Competitive pay
  • Complimentary Cooper Fitness Membership for you and your spouse
  • 401(k) matching
  • Health benefits
  • Holidays - including your birthday!
  • Discounts on Cooper Complete supplements, The Coop (pro shop and boutique), Cooper Spa, Cooper Hotel and much more!
  • Employee wellness program designed to help you meet your fitness goals and improve your quality life- You can also earn cash incentives
  • Quarterly reimbursements available toward the purchase of athletic wear and supplies

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

101-250 employees

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