About The Position

We are seeking a professional and customer-focused Administrative Assistant to support the daily operations of a residential community. This role is ideal for someone who is highly organized, detail-oriented, and enjoys working in a fast-paced, resident-facing environment. The Administrative Assistant plays an important role in supporting property management operations while delivering exceptional service to residents, vendors, and internal teams.

Requirements

  • Strong customer service and communication skills
  • Excellent organizational skills and attention to detail
  • Proficiency in Microsoft Office, including Word and Excel
  • Ability to multitask and manage priorities in a fast-paced environment
  • Professional demeanor with a proactive and team-oriented attitude

Nice To Haves

  • Previous experience in property management, condominium, apartment, or hospitality environments preferred
  • Experience with administrative support, customer service, or property management operations preferred

Responsibilities

  • Provide administrative support for daily property management operations
  • Assist residents with questions, requests, and general account updates
  • Process and manage work orders, compliance items, and community documentation
  • Prepare correspondence, maintain records, and upload/scanning documents as needed
  • Coordinate vendor bids and assist with meeting scheduling and preparation
  • Manage pool cards, gate remotes, access codes, and resident access requests
  • Answer incoming calls professionally and respond to inquiries promptly
  • Maintain organized files, reports, and office records
  • Support building safety procedures and report concerns to management
  • Foster positive relationships with residents, vendors, and team members

Benefits

  • Medical, Dental, and Vision Insurance
  • Short-Term and Long-Term Disability
  • Employee Assistance Program (EAP)
  • Identity Theft Protection
  • Pet Insurance
  • Retirement Plan
  • Paid Time Off (PTO)
  • 401(k)
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