Administrative Assistant - Family Care
About The Position
Wythe County Community Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As an Administrative Assistant joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. Our clinic is made up of a collaborative team of providers and healthcare professionals committed to delivering excellent patient care. We support one another in a fast-paced environment while maintaining a strong focus on quality, efficiency, and patient satisfaction.
Requirements
- High school diploma or equivalent (may be substituted by three years of directly related experience).
- Knowledge of physiology, anatomy, neurology and medical terminology preferred.
- Significant working knowledge of computers, telephones, copier and fax machines.
- Experience with electronic medical records is strongly preferred
Responsibilities
- Provides administrative support to clinic operations, including scheduling and patient flow.
- Greets, screens, and directs visitors and calls; manages switchboard communications.
- Maintains files, office equipment, and supplies; performs basic housekeeping tasks.
- Prepares and updates daily schedules and superbills.
- Registers patients, inputs data into EMR, and verifies prior visit history.
- Captures charges using CPT, ICD-10, and HCPCS codes; follows revenue cycle best practices.
- Addresses billing errors as directed by billing staff.
Benefits
- Multiple levels of medical, dental and vision coverage — with medical plans starting at just $10 per pay period — tailored benefit options for part-time and PRN employees, and more.
- Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
- Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
- Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
- Ongoing learning and career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
