Onsite Administrative Assistant (Cypress Green)

RealManage

23h•Onsite

About The Position

RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry. RealManage Elevated Onsite is a values-based company with the following values as our guiding principles: Integrity: we always do the right thing. Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. Selflessness: more than teamwork; we are part of something special and much larger than any of us. Personal Relationships: we are a professional services company; people do business with people they like. Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued. Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities. RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. Residents of Cypress Green belong to the Cypress Green Homeowners Association, which ensures that the community maintains its beauty, integrity and unique character now and as development continues. It can be said that one of the most important things in life is forming connections with others—experiencing togetherness with family, friends and neighbors— and luckily, Cypress Green has the perfect place for you to foster those connections! The amenity village is where you can make both memories, new friends and where your children will learn to swim. Where you can challenge your next-door neighbors to pickleball and where Fido can roam free. Get ready to experience all this and more when you live in Cypress Green—a place where neighbors know your name and you can have fun all day right in your own community. The Onsite Administrative Assistant assists in the management of daily operations of community associations delivering professional services and exceptional customer satisfaction in accordance with the service level agreement, and in alignment with the company’s guiding principles.

Requirements

High school diploma or GED required.
Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers.
Excellent computer proficiency (MS Office – Word, Excel, and PowerPoint).
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
Ability to work independently and to carry out assignments to completion within the parameters of instructions given, prescribed routines, and standard accepted practices.
Ability to sit for prolonged periods at a desk and work on a computer.
Ability to occasionally stand, walk, bend, or reach as needed.
Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies).
Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.
Visual acuity to read printed materials, spreadsheets, and computer screens.
Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.
Ability to work in a standard office environment with moderate noise levels.
Ability to work a standard schedule, with occasional extended hours as required.

Nice To Haves

Associate degree preferred.

Responsibilities

Handling day-to-day tasks and communication in a fast-paced environment
Answer Questions Related to Resident Accounts
Assist with Accounts Payable Cases (upload invoices, lost vendor checks, set up new vendors, add vendor COI's)
Maintain Document Archive across all Repositories
Assist with App Registrations and Approvals
Order Office Supplies and Break Room Beverages/Supplies
Schedule Zoom meetings for Committees
Conduct Community Inspections
Administer Projects assigned by Management

Benefits

Medical Insurance - Company will pay the premium for the Employee Only Tier on the HSA plan
Dental Insurance
Vision Insurance
Life and Disability Insurance
HSA (Required High-Deductible Medical Plan to be eligible)
FSA account for health-related expenses
FSA account for dependent care expenses
Education Reimbursement for industry-related classes
401K match after 1 year
Employee Assistance Program (EAP)
9 paid holidays and 2 floating holidays