Administrative Assistant

BURBANK HOUSING DEVELOPMENT CORP • San Francisco, CA

12d • $25 - $27 • Onsite

About The Position

The Administrative Assistant is needed to assist the Resident Managers responsible for processing applicant and resident files to meet eligibility compliance. Also, will act as receptionist as needed when Resident Managers participating in appointments with residents or applicants. Responsibilities include but are not limited to assisting with the completion of documentation for resident files and/or property management, answering incoming phone lines, filing, accepting rent payments, receiving work orders, interacting with residents and reception of walk-in inquiries.

Requirements

• High School Diploma.
• Associate’s Degree or Certificate in Administrative Services or Business Administration.
• 1-2 years of experience in a clerical or administrative position.
• Commitment & enthusiasm towards achieving Burbank Housing’s Mission and Vision Statements.
• Ability to work cooperatively and effectively with a diverse group of people.
• Ability to communicate proficiently both orally and in writing.
• Ability to prioritize and accurately work on multiple assignments simultaneously
• Strong interpersonal relationship skills with an ability to recognize and respect confidential information and disclosures.
• Organizational and time management skills
• Ability to take initiative and work with minimal supervision.
• Ability to write effective business correspondence.
• Ability to effectively communicate information and respond to questions from groups and individuals.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Attention to detail and high degree of accuracy required.
• Ability to analyze and interpret technical procedures and instructions.
• Ability to collect data, establish facts, and draw valid conclusions.
• Clean or acceptable criminal background history for employee and adults age 18 years and older who reside with employee.
• Working knowledge of Microsoft Office Applications (Word, Excel, Outlook, and Access) and Windows 10.
• Ability to maintain professionalism, remain calm, helpful and pleasant under busy and challenging situations.

Nice To Haves

• Bilingual (English/Spanish) a plus.

Responsibilities

• Serves as receptionist, answering phones, responding to emails as needed when Resident Manager is occupied in interviews with applicants/residents.
• Receive and review resident applications for completeness; show available units if rent ready.
• Under guidance of Resident Manager, follows Burbank Housing’s procedure for processing eligible applicants within the program guidelines attached to the property (i.e. TCAC, USDA, CHFA, HUD, RHCP).
• Accepts rent payments from residents submitting in person.
• Secures as instructed by Resident Manager.
• Receive, review work orders from residents; enter in Yardi; post 24-hr notices to residents
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED