Administrative Assistant

Specialty1 Partners•Swarthmore, PA

4h•$18 - $25•Onsite

About The Position

Our office, Bozentka OMFS - Swarthmore, is seeking a Dental Administrative Assistant to join our busy specialty practice. We are seeking a talented and dedicated Dental Administrative Assistant to play a key role in supporting the day-to-day operations of the dental practice. As a vital part of our team, you will assist the Practice Manager in managing administrative tasks, coordinating patient care, and ensuring smooth office operations. If you're looking for an opportunity to lead and contribute to the success of a busy dental practice, this could be the perfect next step in your career.

Requirements

1+ years of experience in an administrative role
Proficiency in dental practice management software and patient management systems.
Excellent communication and interpersonal skills, with a focus on patient-centered care.
Knowledge of dental insurance verification, billing, and financial processes.
Strong leadership abilities, including training and mentoring administrative staff.
A solid understanding of HIPAA regulations and patient confidentiality protocols.
Must be able to sit and stand for extended periods of time.
Must be able to operate standard office equipment
Must be able to assist patients safely in and out of chairs or treatment areas
Must be able to maintain clinical positioning for extended periods
Must be able to work around medical equipment and instruments
Must be able to adhere to OSHA and infection control standards
Must be able to perform repetitive hand and wrist movements
Must be able to respond quickly in emergency situations

Nice To Haves

Resourceful problem-solver who can manage office operations, patient billing, and staff coordination.

Responsibilities

Assisting the Practice Manager in overseeing daily office operations and maintaining a smooth workflow.
Coordinating patient scheduling, appointment confirmations, and follow-up communications.
Managing patient billing, insurance verifications, and claims processing, ensuring financial arrangements and collections are handled timely.
Addressing and resolving escalated patient concerns to ensure a positive patient experience.
Supporting the training and onboarding of administrative staff and providing leadership in the Practice Manager’s absence.
Monitoring office performance metrics to identify areas for improvement.
Maintaining compliance with healthcare regulations, including HIPAA, and ensuring adherence to office protocols.
Collaborating with clinical staff to ensure patient records are accurate and well-maintained.
Managing office supplies and vendor relationships as needed.
Upholding the high standards of patient care and operational efficiency that define our practice.