Administrative Assistant

Arbor Memorial IncRegina, SK

About The Position

The Administrative Assistant plays a crucial role in ensuring the smooth and efficient operation of our consumer support services team in Canada. This position is responsible for managing a variety of administrative tasks that support daily business functions and enhance overall team productivity. The successful candidate will serve as a key point of contact for internal and external stakeholders, facilitating communication and coordination across departments.

Requirements

  • High school diploma or equivalent required; post-secondary education in business administration or related field is preferred.
  • Proven experience in a general administrative role, preferably within consumer support or service-oriented industries.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and familiarity with office equipment.
  • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
  • Excellent verbal and written communication skills in English.
  • The required general administrative skills are applied daily to manage scheduling, correspondence, and document preparation, ensuring that the consumer support team operates efficiently.
  • Strong organizational abilities enable the Administrative Assistant to handle multiple priorities and maintain accurate records, which supports seamless communication and workflow.
  • Proficiency with office software tools facilitates the creation of obituary and stationary needs.

Nice To Haves

  • Experience working in consumer support services or a customer-facing environment.
  • Basic understanding of financial processes such as invoicing and expense tracking.
  • Demonstrated ability to work independently and collaboratively within a team.

Responsibilities

  • Serve as the first point of contact for incoming calls, emails, and visitor inquiries, providing timely and professional responses.
  • Prepare, edit obituions and photos and be able to create bookmarks and memorial cards as required.
  • Receiving payments and creating receipts.
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