Administrative Assistant

Delta Dental of Michigan•Okemos, MI

1d•Hybrid

About The Position

At Delta Dental of Michigan, Ohio, and Indiana, the company works to improve oral health through benefit plans, advocacy, and community support, investing in initiatives that build healthy, smart, vibrant communities. It is one of the largest dental plan administrators in the country and part of the Delta Dental Plans Association. The company celebrates an 'All In' culture, which is a mindset, feeling, and attitude applied to career development, helping colleagues, and community involvement. Delta Dental of Michigan, Ohio, and Indiana has been a dental benefits leader for more than 60 years, and today with its affiliates, it is one of the largest dental plan administrators in the country. Its mission is to improve oral health through benefit plans, advocacy, and community support, and this mission is amplified by making investments that build healthy, smart, vibrant communities. The company celebrates diverse thought and fosters a culture where employees go All In – for the company, themselves, their colleagues, and their communities.

Requirements

Possess a high school diploma or equivalent
Two years of work experience in an office environment
Successful completion of a typing test administered by Human Resources within the past 12 months, with a typing speed of 50 correct words per minute (minimum of 90% accuracy) (test waived if candidate currently holds a position that requires at least 50 correct words per minute)
Knowledge of personal computing and software applications through experience, coursework, or successful completion (80% accuracy) of applicable tests administered by Human Resources including: Intermediate word processing, Basic spreadsheet applications
Possess and maintain a valid (State of Michigan) driver’s license (Culture, Communications, and Community Affairs and Accounting/Finance depts.)

Responsibilities

Uses a personal computer to compose, format, type and/or print letters, memos, reports, manuals, charts, forms and other business correspondence
Establishes and maintains a filing system and/or records retention systems
Schedules, sets up and confirms various appointments and meetings, makes reservations, arranges and coordinates catering, equipment installation requests and necessary materials, and may take meeting notes
Greets visitors and answers the telephones, screens calls, sets up conference calls and records messages, using proper etiquette
Opens and distributes mail and handles incoming/outgoing correspondence
Operates office equipment, which may include a personal computer, copier, scanner, calculator, fax machine, camera, etc.
Maintains related departmental records and files
Completes and submits requests for supplies and equipment
Generates daily, monthly, quarterly and annual reports from various resources and may be required to generate graphs
May be required to utilize the claims processing system
Creates request for voucher and other departmental administrative forms where appropriate