Administrative Assistant

master-TMS•Chicago, IL

31d•$75,000 - $85,000•Hybrid

About The Position

This isn’t your typical Administrative Assistant role. At Simon-Kucher, you’ll be at the heart of the action, supporting senior leadership, partnering with dynamic teams, and making a real impact on how we connect with clients and colleagues around the world. Beyond administration, you’ll have opportunities to get involved in team management, customer engagement, marketing initiatives, and social media strategy. If you’re highly organized, thrive in a fast-paced environment, and love being the go-to person who keeps everything running seamlessly, this could be the perfect role for you.

Requirements

Bachelor’s Degree or equivalent work experience required.
Proficiency in MS Office (Word, Excel, PowerPoint, and Outlook in particular) and internal collaboration tools and messaging systems (i.e., MS Teams) required.
Experience supporting senior stakeholders in a fast-paced, professional services environment.
Exceptional organizational and prioritization skills with the ability to manage multiple high-priority tasks simultaneously and work under pressure.
Excellent written and verbal communication skills with the ability to interact confidently with senior leaders and clients.
Proactive mindset, anticipating needs rather than reacting to them, with a flexible, friendly, and positive attitude. A keen sense of effective customer and client service and problem-solving orientation.
Excellent attention to detail, accuracy, and organizational skills.
High level of discretion and professionalism when handling confidential information.
Comfortable working independently while also collaborating across teams.

Nice To Haves

Proficiency in Microsoft Dynamics or similar CRM system is a plus.
Familiarity with AI in the context of administrative and office management work a plus.

Responsibilities

Be a trusted partner to three Partners – own complex calendars and follow-ups across time zones, manage travel and expenses, and priority management; anticipate needs and ensure seamless day-to-day execution. Support budget preparation and tracking for Partners.
Coordinate internal and external meetings, client engagements, and senior-level interactions across time zones with precision and professionalism.
Support client-facing project work including scheduling, contract coordination, CRM updates, and high-quality deliverables.
Manage and enhance client engagement infrastructure, including contact databases, customer profiles, and outbound communication initiatives related to client management or business development.
Oversee financial and administrative processes such as expense management, invoice handling, and budget tracking.
Be a true team player by providing coverage and support for other Administrative Assistants as needed.