Administrative Assistant

Kunkel & Associates•Dubuque, IA

21h•Onsite

About The Position

Kunkel & Associates is a growing commercial insurance brokerage built on relationships, teamwork, and long-term success. We believe in investing in our people, supporting one another, and creating an environment where employees can grow, contribute, and build meaningful careers. Our Administrative team plays a critical role in keeping our office running smoothly and making a strong first impression for clients, visitors, and teammates alike. The Administrative Assistant serves as the front door of the organization, providing essential administrative and office support while delivering a warm, professional experience to everyone who interacts with Kunkel & Associates. This role is ideal for someone who is organized, dependable, team-oriented, and comfortable managing multiple priorities in a fast-paced office environment.

Requirements

Associate’s degree or applicable administrative/office experience
1–3 years of experience in an administrative, office support, or customer-facing role
Strong verbal and written communication skills with a professional, welcoming demeanor
Excellent organizational skills and attention to detail
Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment
Proficiency in Microsoft Outlook, Word, and Excel
Ability to work independently while also collaborating as part of a team
Strong problem-solving skills and sound judgment
Minimum typing speed of 60 WPM
Dependable, punctual, and committed to being a consistent on-site team member

Responsibilities

Answer and route incoming calls professionally and efficiently
Greet clients, visitors, and vendors with a welcoming, positive presence
Manage incoming and outgoing mail, packages, and deliveries
Create, update, and format documents using Microsoft Office
Prepare and distribute certificates of insurance, auto ID cards, and policy documents
Support sales and service teams with printing, binding, scanning, and filing
Assist with renewal preparation, questionnaires, and loss run requests
Run motor vehicle records and submit to insurance carriers as needed
Process cancellations and assist with day-end close functions
Maintain accurate contact information in Microsoft Outlook
Monitor electronic mail and faxes daily
Communicate clearly with internal teams and escalate items to the appropriate department when needed