Administrative Assistant

Cooper Aerobics • Dallas, TX

21h

About The Position

The Cooper Clinic is seeking an Administrative Assistant to provide high-level organizational support by carrying out administrative tasks, procedures, and policies. The role supports patients and colleagues by promoting excellent customer service and maintaining confidentiality. The position is scheduled Monday through Friday, 7 a.m. to 4:00 p.m.

Requirements

• Excellent verbal and written communication skills.
• One to four years of relevant experience in a medical office, physician practice, hospital, and/or acute care setting is preferred.
• Strong organizational, time-management, and attention-to-detail skills.
• Problem-solving ability, self-motivation, and professionalism.
• Ability to work both independently and in a group setting.
• Excellent computer skills and proficiency with Microsoft Office Suite.
• Ability to type at least 50 words per minute.
• High school diploma or GED.

Nice To Haves

• Medical Assistant experience is a plus.
• Bachelor's or associate degree, or a certificate from a university or technical school, is preferred.

Responsibilities

• Comply with HIPAA requirements while performing all duties.
• Answer patient calls promptly and courteously, provide helpful customer service, and communicate medical questions, information, and other patient-care requests to and from physicians.
• Schedule appointments for return patients.
• Organize patient communications and exam preparation through 15-day and 3-day confirmation calls.
• Ensure patients have completed paperwork through the eMHQ system.
• Transmit referrals to physician offices or patients.
• Maintain working knowledge of services offered within the clinic and elsewhere on campus.
• Process patient medication refill requests and send them to physicians for approval.
• Maintain confidentiality of all clientele.
• Provide and promote a high level of customer service to internal and external clientele.
• Monitor cancellations and fill open appointment slots.
• Order office supplies and coordinate department equipment maintenance.
• Ensure schedules are accurate and properly used for patient care.
• Print or retrieve information in response to medical-record requests and file it in patient charts.

Benefits

• Competitive pay.
• Complimentary Cooper Fitness membership for the employee and spouse.
• 401(k) matching.
• Health benefits.
• Holidays, including the employee's birthday.
• Discounts on Cooper Complete supplements, The Coop, Cooper Spa, Cooper Hotel, and other offerings.
• Employee wellness program with fitness and quality-of-life goals, with the opportunity to earn cash incentives.
• Quarterly reimbursements toward athletic wear and supplies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED