Administrative Assistant

Lifemark Health Group•Calgary, AB

25d•Onsite

About The Position

As an administrative assistant at Viewpoint, you will provide administrative support, performing tasks such as answering phones, greeting visitors and offering assistance, handling correspondence, assisting with data entry, and maintaining office organization.

Requirements

Relevant post secondary/community college education
3 years’ experience working in a client service, administrative position, or medical facility
Proficient computer efficiency (Microsoft Office, Outlook, Internet, Adobe Acrobat)
Solid and effective verbal and written communication skills
Ability to be resourceful and proactive in dealing with issues that may arise
Ability to organize, multitask, prioritize and work under pressure

Responsibilities

Reception coverage that entails the following responsibilities: 1. Greeting assessors, examinees, and visitors and offering assistance to ensure highest level of customer service 2. Ensure that examinees are promptly checked in, assessors are notified, and all appropriate service forms (consent form, summary form, etc.) are completed and signed and witnessed; photo ID check must be completed for all assessments and type of photo ID indicated on the consent form, uploaded to ADMS 3. Calling scheduled transportation for examinees, where applicable
Notify all appropriate parties of changes to appointments and any changes to the schedule
Data entry
Printing, scanning, uploading, photocopying, and filing documentation
Record management
Maintaining office organization
Preparing assessment rooms for examinees. This includes cleaning and sanitizing surfaces, ensuring equipment is functional, providing appropriate seating and lighting, and stocking consumables.
Provide support to staff and management, including handling correspondence
Answer phone calls promptly in a professional and welcoming manner; redirect phone calls to appropriate recipients, monitor calls on hold, transfer callers to voicemail where appropriate
Acquire appropriate level of knowledge regarding facility and procedures/processes to direct calls to the appropriate team or team member and to be able to provide information on general enquiries
Maintain the highest level of privacy of personal information and personal health information
Performing cross-functional responsibilities as assigned, or requested, performing other duties related to the job classification, as required