Ski & Ride School Administrative Assistant

Alterra • Brighton, UT

1d • $23 - $26 • Onsite

About The Position

The Administrative Assistant is a year-round position that supports the daily, weekly, and seasonal administrative functions of the entire Ski & Ride School Department, including the winter competition teams, Ski & Ride School, summer camp, adventure park, bike school, and mountain bike team program. Reporting to the Snowsports Director, this position is responsible for processing departmental payroll, communicating with staff, scheduling, and maintaining a list of department-specific priorities throughout the year. The Administrative Assistant works directly with systems such as Workday (HRIS), RTP, and Flaik for reporting and data analysis, and serves as a primary point of contact for the department by answering phones and responding to emails and text messages.

Requirements

• Ability to work in a dynamic, multi-tasking, and busy environment, bringing energy and determination to getting the job done; stays persistent when challenges arise, takes ownership for completing tasks, and takes pride in delivering quality work that helps the team succeed.
• Must be flexible, positive, and resilient in changing circumstances, with the curiosity and motivation to grow by learning from experience, seeking feedback, and actively pursuing development.
• Strong social, verbal, and written communication skills; communicates clearly and candidly, values diverse perspectives, and responds with empathy and respect to build inclusive, trust-based relationships that serve employees, guests, and the business.
• High School graduate or equivalent.
• Strong computer skills are a must
• Attention to detail.
• Experience compiling reports and analyzing data.
• The ability to leverage AI tools along with other contemporary resources in order to drive efficiency and productivity.
• Highly organized and detail-oriented, planning work in a clear and efficient way; sets priorities and balances short-term tasks with longer-term needs, adjusting as situations change to manage multiple programs and competing priorities throughout the year and stay on top of commitments so work is completed on time and to a high standard.
• Ability to manage high-volume communication across phone, email, and text with self-awareness, composure, and empathy; understands the impact of one's words and actions on others and manages them effectively to maintain professionalism, build trust, and respond constructively in all situations.
• Ability to work year-round across both winter and summer department operations.

Nice To Haves

• Previous experience in a Ski & Snowboard school environment is preferred.
• Payroll/Timekeeping experience preferred.
• Previous experience in Workday, Flaik, RTP systems or equivalent HR / resort management systems is preferred.

Responsibilities

• Support the administrative functions of the entire Snowsports Department, including the Winter Competition Teams, Ski & Ride School, Summer Camp, Adventure Park, Bike School, and Mountain Bike Team Program.
• Set up and maintain the Flaik staff management platform each season, ensuring that timekeeping, inventory, and staffing are properly connected to HRIS and CMS systems.
• Work with the leadership team to build and maintain staff profiles, schedules, and department documents.
• Support onboarding, offboarding, role changes, and compensation changes for staff throughout the season.
• Work with the leadership team to manage staff scheduling, attendance, and adherence to policies and procedures.
• Process timekeeping and payroll for staff across all department programs using Flaik and Workday.
• Generate reports and analyze department data using RTP and Flaik.
• Communicate with staff across all programs regarding scheduling, policies, and department updates.
• Answer phones and respond to emails and text messages in a timely, professional manner.
• Maintain department-specific handbooks, policies, and resources.
• Maintain and update a list of department-specific priorities throughout the year.
• Assist with organizing staff transportation.
• Support special projects for senior leadership from time to time.

Benefits

• Access to select Alterra Mountain Company Destinations.
• Free Solitude season pass for you and eligible dependents.
• Discounts on solitude lift tickets for friends and family.
• Discounts on food, rentals, retail, and lessons.
• Comprehensive medical, dental, vision, and life insurance for eligible employees
• Pro deals with outdoor brands.
• Generous 401(k) plan with company match.
• Free counseling service through Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED