Ski & Ride School Supervisor

Arapahoe Basin Ski Area • Dillon, CO

2d • Onsite

About The Position

Seasonal Arapahoe Basin is a small ski area 60 miles west of Denver that offers big-mountain challenges and life-changing experiences for our employees and guests alike. Whether you’re here for a season or a lifetime, A-Basin is a place where dedicated and hard-working employees have a chance to shine! We are not your typical big-box resort, and that’s what makes the vibe here so awesome – we know you by name. The number-one reason our employees continue to work here is their incredible coworkers. Apply now to be part of The Legend! As a Ski & Ride School Operations Supervisor at Arapahoe Basin, you’ll bridge the gap between business goals and on-snow stoke. Working alongside the leadership team, you will champion a culture of authenticity and excellence, ensuring every day in the Ski & Ride School is a day worth repeating.

Requirements

• At least 3 years of previous Snowsports instruction
• Previous supervisory experience
• Working knowledge of Microsoft Office Suite
• Ability to effectively and efficiently use scheduling and inventory software (RTP and Flaik )
• Excellent communication, interpersonal, guest-service, and problem-solving skills
• Ability to be self-motivated and self-directed while performing multiple tasks
• Must be available on weekends and holidays
• Must provide own ski or snowboard equipment and other necessary gear to work outside in a high-alpine, snowy, and cold environment
• This position requires successful completion of a background check
• High school diploma or equivalent
• Current with PSIA-AASI, Level 1 Certification and CS1

Responsibilities

• Daily supervision of 25+ pros which includes prepping the Kids Center, printing tickets, running line up, distributing classes, etc.
• Scheduling a staff of 60+ to ensure the Snow Sports School is set-up to meet business volumes
• Enforce and support company and department policies and procedures
• Coach, support, and evaluate pros
• Oversee Ski & Ride School daily operations; assign staff to daily duties; modify daily plan as necessary to meet daily departmental financial goals
• Independently develop and drive business opportunities to enhance the guest experience
• Lead and develop a guest-centered culture that supports A-Basin’s vision and strategy
• Assist in department recruitment, hiring, training, and development of policies and procedures
• Conduct instructor observations and appraisals
• Record instructor discussions, which may include corrective actions
• Fulfill and schedule private and group lessons/tickets in RTP and Flaik
• Follow all department sustainability guidelines as expected
• Perform other duties as assigned

Benefits

• Free season pass to Arapahoe Basin and all Alterra Resorts
• Discounted friends & family tickets
• Discounted Ikon Pass for all eligible employees
• Medical, dental, vision, life, paid parental leave, and more for eligible employees
• 401(k) plan with generous company match
• Ski Area discounts for Rentals, Retail, Silverthorne Rec. Center, and our food and beverage outlets
• Discounted equipment rentals, pro-deals, and more
• Financial assistance and mental health resources through TELUS

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED