Ski and Ride School Supervisor
About The Position
Ski & Ride School Supervisors are friendly, welcoming, and inclusive, all while providing unparalleled learning and customer service experiences for our Guests and Staff. Our supervisors understand that our staff deserve to be treated with respect and that positive staff experiences lead to employee retention and job satisfaction. Supervisors set the standard for professionalism and culture within our school through the embodiment of our learning culture and policies. Our supervisors work throughout the season and ensure the best possible experience for the Eldora SRS staff and guests, working calmly in stressful situations on an individual basis and as a part of the Eldora team.
Requirements
- Minimum High School degree or equivalent
- 2 years’ experience working in a supervisory role.
- Experience working in a Ski and Ride School.
- Point of sale and software system exposure, ideally with Siruisware, Flaik, ADP, and/or Microsoft Office
- Ability to pass a background check by company standards.
- Must love working with people and can communicate effectively with adults to build trust and respect.
- Has an entrepreneurial mindset and encourages staff to build their brand through Eldora’s client base and SRS products.
- Must be able to access daily schedules and company notices electronically.
- Must be able to work weekends and holidays as required by resort operations.
Nice To Haves
- Ability to ski and ride well, but we are looking for a ‘people person’ who has the desire to develop their personal skiing and/or riding skills.
- Desire to learn and develop personal skills by attending our free, ongoing ski & snowboard training.
Responsibilities
- Focus on quality of our lessons, guests and employee relations, staff performance, communication, teamwork and administrative duties.
- Supervise operations of SRS Reservations Staff, indoor and outdoor reservations facilities.
- Assist with guest lesson questions.
- Foster our culture of a learning community.
- Set the standard for professionalism and culture within our school through the embodiment of our learning culture and policies.
- Ensure the best possible experience for the Eldora SRS staff and guests, working calmly in stressful situations on an individual basis and as a part of the Eldora team.
- Support Eldora’s corporate responsibility commitment to protect the environment by participating in our Sustainable Transportation Program.
- Scheduling and assigning work, disciplinary actions, performance reviews, hiring/termination, training, guest relations.
Benefits
- Free employee season pass
- Free or discounted dependent(s) season pass
- Free and discounted friends & family day passes
- Free RTD EcoPass
- Discounts across the resort (food & beverage, retail, rentals, lessons & more)
- 401k with up to 5% company match & immediate vesting
- Free reciprocal access for employees to other POWDR resorts & Colorado Ski County resorts
- 50% day passes at IKON pass resorts (out of state & out of country)
- Seasonal position eligible for season pass for employees/dependents and privileges at several other resorts.
- Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
