Administrative Assistant

MIDREX TECHNOLOGIES INC•Charlotte, NC

3d•Onsite

About The Position

The Administrative Assistant at the Corporate Office will provide general reception for Midrex HQ and administrative support to Human Resources and other teams as necessary. At Midrex, you will do work that matters alongside people who believe you matter. The work won’t be easy, but it will be worth it. You’ll be part of a great team—with plenty of autonomy—to bring out your best. And you’ll be well compensated and have a best-in-class benefits package. Since 1987, Midrex has been the world leader in direct reduction technology, offering the best proven method for decarbonization in the iron and steel industry available today. Our rapid growth is transforming the steel industry and our planet. And none of it would be possible without our people, who bring vision, compassion, and extraordinary expertise to this work every day. So, if you’re looking to do big work in a small-team environment, Midrex is just the place for you.

Requirements

High school diploma or equivalent
At least 2-3 years of relevant administrative or office support experience
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Strong problem-solving skills and the ability to independently resolve routine issues while knowing when to escalate concerns.
Ability to organize and prioritize tasks including delegation of tasks when appropriate.
Ability to maintain confidentiality at the highest level.
Ability to organize and coordinate work assignments.
Advanced Microsoft Office Suite experience.
Excellent interpersonal skills and ability to interface with all levels of employees.
Flexible and adaptable in various situations and when interacting with many different personalities.
Reliability, punctuality, and consistent attendance are essential to ensuring a positive experience for visitors, employees, and other stakeholders.

Nice To Haves

Associate degree/ post high school education
3-5 years of experience in office administration and/or general HR support
Skilled in coordinating and supporting employee programs.
Skilled at working with HRIS, learning management systems, expense reporting systems or employee engagement platforms.

Responsibilities

Serve as the first point of contact for the corporate office during normal business hours, providing prompt and professional assistance to employees, visitors, and external contacts.
Welcome visitors in a friendly and professional manner, ensuring a positive first impression and notifying employees of their arrival.
Answer and direct incoming telephone calls, screening inquiries and routing calls to the appropriate individuals or departments.
Support workplace security efforts by maintaining visitor logs, issuing and tracking visitor badges, and following established access procedures.
Provide backup support to the Administrative Coordinator by assisting with the receipt, distribution, and shipment of mail and packages.
Act as a liaison between the corporate office and the property management company, communicating facility-related needs and assisting with issue resolution.
Maintain inventory levels for corporate office supplies, replenish stock as needed, and coordinate the purchase of specialty items requested by various departments.
Assist with the preparation, submission, and processing of expense reports and pre-approval requests, ensuring timely and accurate completion.
Serve as the primary administrator for the company’s sporting ticket program, coordinating ticket distribution and ensuring a positive teammate experience.
Support the charitable contributions program, facilitating teammate and organizational giving initiatives.
Serve as the primary administrator of the employee recognition program, coordinating recognition activities and helping foster a culture of appreciation and employee engagement.
Serve as the primary administrator of the care team program, assisting with teammate outreach and support initiatives.
Support new hire orientation and onboarding processes, including coordinating business card orders, assigning required training, and ensuring a seamless transition for new employees.
Prepare, update, and distribute a variety of professional correspondence, reports, presentations, and teammate communications to support departmental and organizational objectives.