Administrative Assistant

Human Touch Home Health Care • Denver, CO

9d

About The Position

Human Touch Home Health Care is seeking a Healthcare Administrative Assistant to support the daily operations and administrative functions of its home health care agency. The role helps ensure efficient workflows and service delivery to patients and staff. The organization provides skilled and non-skilled home care services in Colorado to seniors, disabled people, and ill members of the community, with a focus on client-centered care in patients’ homes.

The position includes office administration, patient and employee record management, scheduling support, recruitment and onboarding tasks, communications, and assistance with quality assurance and regulatory documentation. The employee may also assist with non-skilled field visits to complete homemaking duties and provide homemaking or personal care as necessary. Responsibilities may change in response to organizational needs and industry standards, and other related duties may be assigned by a supervisor.

Requirements

• Proven experience as an administrative assistant or in a relevant role.
• Excellent organizational and time-management skills.
• Strong verbal and written communication abilities.
• Proficiency in MS Office and other relevant software.
• Ability to work effectively in a fast-paced environment and prioritize tasks.
• High school diploma or equivalent.
• Compassionate and empathetic approach toward patients and their families.
• Detail-oriented, with a focus on accuracy.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Team player with a positive attitude and willingness to learn.
• Flexible and adaptable to changing priorities and responsibilities.
• Willingness to provide homemaking and personal care to patients as necessary.

Nice To Haves

• Knowledge of home health care services or healthcare administration.

Responsibilities

• Manage incoming calls and inquiries from patients and their families.
• Communicate accurately and promptly with staff.
• Perform general office duties, including answering phones, responding to emails, and managing mail.
• Scan and upload patient information into the EMR system.
• Onboard new hires.
• Complete and submit professional references, background checks, and CAPS checks.
• Maintain and update employee HR files.
• Maintain and update patient records and databases accurately.
• Support scheduling and coordination of non-medical staff members.
• Communicate with caregivers regarding patient assignments.
• Assist with recruiting and onboarding new staff.
• Ensure patient agreements, staff credentials, and other documentation are current and compliant with regulatory standards.
• Help maintain the confidentiality of sensitive patient and employee information.
• Assist in monitoring and maintaining quality assurance standards.
• Address concerns and escalate issues as appropriate to help resolve them.
• Assist with non-skilled field visits as required to complete homemaking duties.
• Perform other related duties as assigned by a supervisor.

Benefits

• Competitive salary commensurate with experience.
• Opportunities for professional development and career advancement.
• Comprehensive benefits package for full-time employees, including Appleton Clinics Membership, mileage reimbursement, flexible schedules, paid time off, sick leave, and retirement plans.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED