Administrative Assistant

Redico•Wildwood, FL

27d•Onsite

About The Position

Administrative Assistant NOTE: This is a Full Time position, Monday - Friday Are you a people person with a passion for providing exceptional service? Look no further! Our Senior Living Community in Wildwood, FL is seeking a dedicated and friendly Concierge to join our team. Position Summary: As our Concierge, you’ll be the welcoming face of our community. Under the guidance of the Executive Director, your primary responsibility will be to ensure the highest quality of customer service for our residents. You’ll play a crucial role in creating a warm and inviting atmosphere during weekends and scheduled shifts. Company Overview Founded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for senior at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate people.

Requirements

Excellent communication skills
Customer service-oriented
Proficient in basic office software
Ability to handle emergency situations calmly
Proficient in word processing, spreadsheets, and email
Familiar with the BILD sales system

Nice To Haves

Prior experience in a similar role preferred

Responsibilities

Greet guests and residents with a smile
Answer a multiline telephone, screen calls, and direct them to the right place
Address resident concerns promptly and professionally
Provide administrative and clerical assistance
Schedule appointments efficiently
Receive and sort mail and deliveries
Be prepared to carry out emergency procedures when needed
Oversee weekend activities to keep our residents engaged
Note any areas or articles in need of repair and report them to the Assistant Director