Administrative Assistant

Forge Specialty Partners LLC • Bluffton, SC

9d • Onsite

About The Position

Charleston Oral and Facial Surgery is seeking a full-time Administrative Assistant for their southern territory, which includes Bluffton, Hilton Head, and Savannah. The practice has nine Providers and over 100 office staff members, dedicated to providing the best patient experience with state-of-the-art facilities and technology. They offer a full scope of oral and maxillofacial surgery options. The company values innovation, continuing education, the latest technology, constant improvement, access to care, and an excellent patient experience. This role is key to cultivating the company's culture and patient experience.

Requirements

• High School diploma or graduation equivalency degree (GED) and a certificate
• Excellent communication skills in person, writing and via telephonic conversation
• Must understand the key components of appropriate patient oriented customer service
• Quick to take on new information
• Self starter who requires minimal supervision
• Ability to utilize office software
• Microsoft skills to include: Excel, Word, Outlook and PowerPoint

Responsibilities

• Follows opening and closing procedures according to office guidelines
• Greets and checks in patients in a polite, prompt and helpful manner
• Obtains required identification, insurance information and referral information from patient
• Obtains appropriate paperwork from patient and ensures all paperwork is completed, in full, in accordance with practice policies and guidelines
• Enters patient demographics into practice software
• Maintains full compliance with HIPAA and OSHA guidelines
• Schedules new and established patient appointments
• Verifies insurance eligibility and benefits
• Adheres to practice guidelines and procedures regarding fees and payments
• Utilizes appropriate telephonic etiquette when speaking to patients and referrals
• Utilizes appropriate email etiquette, both, internally and externally
• Ensures all required paperwork is in order 5 business days in advance of scheduled appointments
• Ensures all required x-rays and referrals have been requested, starting 5 days in advance of scheduled appointments
• Has a full understanding and knowledge of available financing options
• Helps to ensure the cleanliness of the practice
• Works to advance within the department by utilizing practice Tiers
• Completes all other duties as assigned by management

Benefits

• medical
• dental
• vision coverage
• 401k profit sharing
• PTO
• Holiday Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED