Administrative Assistant

Charger Logistics Inc • Indianapolis, IN

14h

About The Position

Charger Logistics is seeking an organized and motivated Administrative Assistant for its Brampton, ON office. The position supports the maintenance department by maintaining files and paperwork and responding to customer inquiries professionally and promptly. Duties include preparing and monitoring service documentation, coordinating service appointments and repair work, communicating with customers and technicians, and ensuring paperwork is managed thoroughly. The posting also states that the position is based out of the maintenance department in Indianapolis.

Requirements

• Strong computer skills, particularly with Microsoft Office, and the ability to learn new software quickly.
• Good time-management skills and the ability to prioritize and multitask.
• Strong written and verbal communication skills.

Nice To Haves

• Previous administrative logistics and service or shop experience is an asset.
• Knowledge of equipment financing, particularly transportation equipment, is an asset.

Responsibilities

• Respond to customer requests and queries by phone and email professionally and promptly.
• Prepare service orders and document customer complaints, vehicle information, and requested services.
• Explain recommended repairs, maintenance procedures, and estimated service costs to customers.
• Provide cost estimates and obtain customer authorization before repairs or maintenance proceed.
• Coordinate with automotive technicians and mechanics to diagnose vehicle issues and determine required repairs.
• Communicate repair progress, service delays, and additional repair recommendations to customers.
• Review inspection findings and repair recommendations with customers and obtain approval for additional work.
• Schedule service appointments and coordinate vehicle servicing to ensure timely completion.
• Maintain accurate records, service histories, repair orders, and related documentation.
• Monitor repair orders and follow up with technicians to ensure work meets established quality standards.
• Coordinate with other departments to ensure paperwork is thoroughly managed.
• Perform other ad-hoc duties.

Benefits

• Competitive salary.
• Healthcare benefit package.
• Career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed