Administrative Assistant - Medical Records
About The Position
The Administrative Assistant supports medical-records operations by ensuring patient records are complete, accurate, organized, up to date, and compliant with regulatory and privacy requirements. The role includes maintaining and safeguarding records, following up on missing documentation, assisting with records requests and provider communications, and generating reports and statistical information. The position also requires courteous, compassionate interactions with patients, families, coworkers, community providers, and the public, along with flexibility to take on additional duties as assigned. This is an onsite position with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m.
Requirements
- Minimum 3 years of office and administrative experience in a healthcare environment.
- Organizational and multitasking skills, including experience managing and coordinating projects and setting priorities.
- Ability to meet deadlines and follow up on assignments with minimal direction.
- Excellent interpersonal, oral, and written communication skills and attention to detail.
- Ability to work effectively with managers, coworkers, and the public.
- Knowledge of proper spelling, grammar, and punctuation, and ability to communicate effectively by phone, in writing, and verbally.
- Skill in business correspondence, formatting, time management, and standard office administrative practices and procedures, including use of standard office equipment.
- Excellent computer skills and advanced skill using Microsoft Office.
- Self-starter who is courteous and resourceful and demonstrates confidence, initiative, and independent judgment within established guidelines.
- Demonstrated ability to work in a team environment.
Nice To Haves
- Prior experience using an electronic healthcare records system.
- Prior experience with medical records and regulatory compliance.
Responsibilities
- Ensure patient medical records are up to date, complete, organized, and compliant with regulatory requirements.
- Use organizational tools to ensure the accuracy and completeness of medical records.
- Identify and report discrepancies in medical-record functions to the supervisor and develop immediate corrective actions when needed to meet state and federal requirements.
- Take initiative to improve medical-record department procedures and capabilities.
- Ensure medical-record documents are complete and correct, including appropriate signatures and information; follow up on missing or unsigned paperwork and ensure completed documentation is added to patient records.
- Safeguard medical records in accordance with the Privacy Act and maintain HIPAA compliance for patient and agency records.
- Assist in obtaining information about patients from community providers within regulatory requirements and document that information in patient records.
- Assist with communicating patient updates to community providers while maintaining HIPAA compliance.
- Assist with processing internal and external medical-record requests.
- Generate electronic reports, collect and document statistical information, and maintain patient-care records.
- Demonstrate compassion, empathy, and patience in interactions and follow COL Customer Service Standards and values.
- Represent Circle of Life positively in the community.
- Demonstrate flexibility, versatility, and a positive attitude when integrating additional duties.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
