Administrative Assistant - Medical Records

Circle of Life•Bentonville, AR

21h•Onsite

About The Position

The Administrative Assistant - Medical Records is an onsite role responsible for maintaining accurate, complete, organized, and compliant patient medical records. The position supports medical records processes, documentation follow-up, records requests, reporting, and communication with community providers while safeguarding confidential information and maintaining HIPAA and Privacy Act requirements. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.

Requirements

At least 3 years of office and administrative experience in a healthcare environment.
Strong organizational and multitasking skills, including experience managing and coordinating projects and setting priorities.
Ability to meet deadlines and follow up on assignments with minimal direction.
Excellent interpersonal, oral, and written communication skills and attention to detail.
Ability to work effectively with managers, coworkers, and the public.
Knowledge of proper spelling, grammar, and punctuation; ability to communicate effectively by phone, in writing, and verbally.
Skill in business correspondence, formatting, time management, and standard office administrative practices and procedures, including use of standard office equipment.
Excellent computer skills and advanced proficiency with Microsoft Office.
Self-starter who is courteous and resourceful and demonstrates confidence, initiative, and independent judgment within established guidelines.
Demonstrated ability to work in a team environment.

Nice To Haves

Prior experience using an electronic healthcare records system.
Prior experience with medical records and regulatory compliance.

Responsibilities

Ensure patient medical records are current, complete, organized, and compliant with regulatory requirements.
Use organizational tools to check the accuracy and completeness of medical records.
Identify and report medical-record discrepancies to a supervisor and, when discrepancies are found, develop immediate corrective actions to meet state and federal accuracy and completeness requirements.
Take initiative to improve medical records department procedures and capabilities.
Check that medical record documents are complete and correct, including required signatures and information; follow up on missing or unsigned paperwork and ensure completed documentation is filed in the patient's record.
Safeguard medical records in accordance with the Privacy Act and maintain HIPAA compliance for patient and agency records.
Help obtain information from community providers about patients within regulatory requirements and document that information in patient records.
Assist with communicating patient updates to community providers while maintaining HIPAA requirements.
Assist with processing internal and external medical records requests.
Generate electronic reports, collect and document statistical information, and maintain patient care records.
Interact compassionately, empathetically, and patiently with patients, families, coworkers, and the public while following COL Customer Service Standards and values.
Represent Circle of Life positively in the community.
Adapt to additional duties with flexibility, versatility, and a positive attitude.
Perform other duties as assigned.