Administrative Assistant

SavATree • Northbrook, IL

4h • Onsite

About The Position

The Arborist Assistant provides sales support through outbound sales calls, lead generation, proposal creation, appointment scheduling, and managing sales calendars. They are responsible for printing daily routes, handling client routing questions, posting routes, requesting additional stops for specialists, and managing fall-offs to ensure timely service delivery and high customer satisfaction. This role also involves delivering world-class customer service by answering incoming calls, maintaining positive client rapport, administering the customer database and files, completing paperwork, and offering general administrative and office support to Sales Arborists. Arborist Assistants will also participate in call monitoring and coaching for training and quality assurance.

Requirements

• A desire to learn and grow within the business and Arboricultural industry
• Excellent written and verbal communication skills, including excellent telephone manner and customer service skills
• Previous success with outbound calling
• An eye for excellence. Accuracy and attention to detail will be foundational to success
• Must be authorized to lawfully work in the U.S.

Nice To Haves

• Associates degree or higher preferred
• Proficiency in Microsoft Office Suite, Internet and Database systems desired (we will train you on our programs)
• Experience with AR, AP, Payroll, HR, Benefits, multiline phone systems
• 2+ years of experience in sales/marketing a plus

Responsibilities

• Provide sales support through making outbound sales calls
• Perform lead generation
• Create proposals
• Schedule appointments
• Maintain multiple sales calendars
• Print daily routes
• Perform call aheads
• Respond to clients routing questions
• Post routes
• Request additional stops for specialist if needed
• Handle fall offs
• Answer incoming customer calls
• Administer the customer database and files
• Complete paperwork accurately and efficiently
• Provide general administrative and office support to Sales Arborists
• Participate in call monitoring and coaching sessions for training and quality support purposes

Benefits

• Lots of training opportunities and support continuing education in the industry
• Team members work alongside some of the best trained and equipped teams in the industry, with an emphasis on quality and safety
• Collaborative culture where team members have the ability to connect and collaborate with people who are experts in the field
• Competitive salary and benefits, including health, vision and dental
• Paid time off and paid holidays
• 401(k) savings plan
• Employee Assistance Program
• Continuing education reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed