Administrative Assistant, Rheumatology

University Hospitals • Cleveland, OH

8d

About The Position

Provides direct administrative and operational support to the daily work of department leaders and staff in Rheumatology. The role supports department initiatives, helps achieve department goals, and contributes to operational efficiency. It serves as a liaison to the department and coordinates with internal and external customers.

The position requires safeguarding patients’ Protected Health Information (PHI), including following applicable requirements, policies, procedures, and the UH Code of Conduct, and completing annual training. Additional duties may be assigned, and department-specific duties and responsibilities may be provided during orientation.

Requirements

• High school equivalent or GED required.
• At least 3 years of administrative and/or department work experience required.
• Detail-oriented and organized, with good analytical and problem-solving ability.
• Strong service, communication, and relationship-building skills for internal and external interactions.
• Ability to function independently and as a team player in a fast-paced environment.
• Strong written and verbal communication skills.
• Ability to work flexible hours as needed.
• Excellent organizational skills and attention to detail.
• Ability to coordinate project-specific work with minimal supervision.
• Ability to meet deadlines.
• Good judgment when handling confidential matters.
• Flexibility and ability to change priorities as needed.
• Ability to use PCs, Microsoft Office Suite, PowerPoint, and general office equipment.
• Ability to manage multiple calendars and scheduling.
• Ability to use the GPS system at the level of Learning Administrator.

Nice To Haves

• Associate’s degree or two years of college-level education.
• Knowledge of medical terminology.
• Oracle/SSI Markview experience.

Responsibilities

• Schedule and manage meetings, calendars, and time effectively.
• Organize meeting materials, agendas, minutes, and other materials.
• Assist with telephone calls, correspondence, and other communications.
• Prepare documents, reports, and presentations in a timely, professional, and accurate manner.
• Coordinate operational and special projects with internal and external customers.
• Serve as a liaison to the department and provide administrative support for department initiatives to achieve department goals and increase efficiency.
• Perform other duties as assigned.
• Comply with all policies and standards.
• Safely and securely maintain patients’ Protected Health Information (PHI), following applicable training, the UH Code of Conduct, and UH policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED