Administrative Assistant

ROM TECHNOLOGIES INCClearwater, FL
Onsite

About The Position

ROMTech is a medical technology company that has created and patented a revolutionary medical device and telemedical platform which delivers in-home rehabilitative care. Our disruptive technology has proven to yield faster recoveries and better outcomes with unmatched patient compliance. We began in orthopedics and have entered scale-up of our orthopedic business. We are now leveraging our core technology, infrastructure, and first mover position to enter cardiology, followed by other adjacent markets. Having created this new lane, we have a unique opportunity to serve as the global leader in the business, technology, and science of recovery, and to bring life-changing help to many millions of people. The Administrative Assistant supports the Sales Operations team by ensuring efficient coordination of patient communications, physician reporting, CRM accuracy, and internal administrative processes. This role contributes to operational effectiveness, sales support, and patient engagement by maintaining organized systems, facilitating communication with healthcare partners, and assisting with lead generation and reporting activities that support ROMTech’s Clinician guided at-home rehab model.

Requirements

  • Basic proficiency in Microsoft Office Suite (Excel, Word)
  • Strong attention to detail and organizational skills
  • Excellent written and verbal communication skills
  • Ability to manage multiple tasks and priorities in a fast-paced environment
  • Ability to handle sensitive and confidential information appropriately
  • 1+ years of administrative, coordination, or support experience

Nice To Haves

  • Experience working with CRM systems
  • Exposure to healthcare, medical device, or patient coordination environments
  • Experience supporting sales or sales operations teams
  • Associate’s or Bachelor’s degree in Business Administration, Healthcare Administration, or a related field

Responsibilities

  • Assist in marketing initiatives and support execution of outreach campaigns
  • Communicate with patients and physicians’ offices to support care coordination and engagement
  • Generate and distribute patient status reports for physicians and their staff
  • Maintain and audit CRM systems to ensure accurate, up-to-date data
  • Organize and coordinate virtual and onsite meetings, including logistics and scheduling
  • Maintain organized files, projects, and confidential documentation in compliance with company standards
  • Provide administrative support to the Sales and Sales Operations team
  • Assist in lead outreach and execution of lead generation initiatives
  • Ensure accuracy and timeliness in reporting, documentation, and communications
  • Performs other related duties as assigned to support operational and business needs.
  • Support additional administrative or operational tasks as needed across the team
  • Assist with special projects or process improvements
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