Administrative Assistant (with potential for advancement)

ELEVATED EDUCATION LLC•Addison, TX

3d•$40,000 - $45,000•Onsite

About The Position

We are seeking a versatile and detail-oriented individual to support a STEM aviation high school with daily administrative operations. Spanish is a plus, but not required.

Requirements

Must be a U.S. citizen and successfully pass a required background check.
Must possess a valid driver’s license.
Strong organizational, communication, and interpersonal skills.
Strong attention to detail and ability to manage multiple priorities and deadlines.
Ability to maintain confidentiality when handling student, family, and employee information.
Proficiency with Microsoft Office/Excel and Google Workspace.
Ability and willingness to learn new technology platforms and school information systems.

Nice To Haves

Spanish is a plus, but not required.

Responsibilities

Answer and direct phone calls and respond to emails in a timely and professional manner.
Utilize strong computer skills, including Microsoft Excel and Google Workspace, to manage data, create reports, and maintain tracking systems.
Provide excellent customer service and serve as a professional point of contact for students, parents, staff, and visitors.
Navigate difficult or sensitive situations with professionalism while communicating clearly and respectfully with students and parents.
Oversee classrooms and provide appropriate supervision when the teacher of record is out of the classroom.
Serve as the secondary point of contact for FACTS Student Information System (SIS) and FACTS Tuition Management System support and management.
Maintain accurate and up-to-date student records, including enrollment, attendance, grades, schedules, and other academic information.
Assist with student registration, enrollment, withdrawals, and record management within FACTS SIS.
Coordinate grading and report card processes, including uploading grades, finalizing transcripts, requesting transcripts, and monitoring deadlines.
Input student and school data into databases and tracking systems accurately and in a timely manner.
Assist with student information requests, records transfers, and other administrative documentation.
Troubleshoot system and technical issues, communicate with FACTS support as needed, and ensure concerns are resolved in a timely manner.
Maintain confidentiality and ensure compliance with student and staff data privacy requirements.
Monitor campus security cameras and report concerns to appropriate campus leadership to support safety and security protocols.
Assist with the administration and tracking of Texas Education Freedom Accounts (TEFA) and related student/family processes.
Develop familiarity with Education Freedom Tax Credit for Scholarships and other state or school-based programs, platforms, and reporting systems as applicable.