Administrative Assistant - Rehabilitation & Recovery

Sheppard Pratt Careers • Catonsville, MD

1d

About The Position

Rehabilitation and recovery services support individuals living in the community with serious mental illness in areas such as housing, employment, and mental health services. Under supervision and using independent judgment, the Administrative Assistant is responsible for the department’s efficient daily operations. The role organizes, collects, maintains, and distributes data; performs general administrative tasks; and supports staff as directed by a direct supervisor. The position also serves as a liaison to clients, staff, and the public on non-clinical issues.

The Administrative Assistant performs daily office functions and coordinates tasks delegated by the direct supervisor and senior management, completing assignments on time or by specified deadlines. Duties may include collecting data, managing attendance, monitoring program safety, maintaining records, creating reports, transcribing, filing, proofreading, record keeping, maintaining communications, managing small projects, distributing mail, ordering supplies, and handling correspondence. The role assists with department expenses and program billing, monitors spending against allocated funds, and supports assigned projects and non-clinical departmental processes. It maintains customer relations with clients, staff, vendors, and the public regarding non-clinical matters.

The position pays a flat rate of $19.00 per hour. Reliable transportation is required for travel during work hours to different program locations.

Requirements

• High school diploma or GED.
• One year of related experience.
• Strong organizational and time-management skills.
• Ability to effectively maintain an office and analytical ability sufficient to develop and implement office procedures and plan and carry out a broad range of assignments.
• Familiarity with billing, record keeping, transcribing, creating reports, and providing staff support as directed by a supervisor.
• Ability to prepare reports with basic statistical analysis, normally acquired through two to three years of progressively more responsible related work experience.
• Proficiency with personal computers running Windows, Microsoft Office (Word, Excel, PowerPoint, and Outlook), a calculator, and other automated office equipment.
• Reliable transportation available for work-hour travel to different program locations.

Responsibilities

• Organize, collect, maintain, and distribute department data and perform general administrative tasks.
• Provide support to staff, the direct supervisor, and senior management as directed.
• Serve as a liaison to clients, staff, and the public regarding non-clinical issues.
• Perform daily office functions and coordinate delegated tasks, completing assignments in a timely manner or by specified deadlines.
• Collect data, manage attendance, monitor safety within the program, maintain records, create reports, transcribe, file, proofread, and manage communications and small projects as assigned.
• Distribute mail, order supplies, prepare correspondence, and carry out other assigned administrative tasks.
• Assist with maintaining and submitting department expenses and monitor expenses against allocated funds.
• Assist with documenting and submitting program billing.
• Maintain customer relations with clients, staff, vendors, and the public on non-clinical issues.
• Support assigned projects and non-clinical aspects of departmental processes.

Benefits

• Professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation.
• Comprehensive medical, dental, and vision benefits for benefit-eligible positions.
• 403b retirement match.
• Generous paid time off for benefit-eligible positions.
• Complimentary Employee Assistance Program (EAP).
• Mileage reimbursement program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED