Post Vehicle Recovery Administrative Assistant - Remote

Motorola Solutions • Texas, US Offsite, MI

1d • $41,600 - $43,680 • Remote

About The Position

Motorola Solutions is seeking a detail-oriented and driven Post Recovery Administrative Assistant to join the Secure Collateral Management team. This role involves administering the processing of assignments, completion of services, and release of lender assets. While not a collections or sales position, it requires regular communication with banks and field agents. The position is fully remote and candidates can reside anywhere in the U.S. The role is an office position, not a field position, and requires the ability to work with multiple computer monitors, handle inbound/outbound calls, and possess entry-level data entry skills.

Requirements

• Minimum 2 years customer service experience
• High School Diploma or G.E.D.
• Legal authorization to work in the U.S. indefinitely is required.
• Ability to use multiple computer monitors.
• Entry level data entry skills.
• Must be able to work full-time, M-F 9-6 CST.
• Remote work experience is required.
• High multi-tasking environment.
• Experience handling escalations.
• Work within multiple systems.
• Excellent customer service and communication skills.
• Ability to work independently as well as within a team.
• Strong computer skills and internet savvy.
• Microsoft Office and Google Suite product experience.
• 40 wpm minimum.

Nice To Haves

• Previous collection, repossession or automotive industry experience preferred.
• 1 Year of experience in the Repossession industry.

Responsibilities

• Administering the processing of assignments.
• Processing the completion of services.
• Release of lender asset, upon execution of service.
• Regular communication with banks and agents in the field.
• Use multiple computer monitors.
• Handle inbound/outbound calls.
• Utilize client/lender databases to execute specific lender requirements.
• Work in upwards of 15 different tabs between multiple screens.
• Handle escalations.
• Follow through and ownership of work to completion.

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED